KO StorageReviews of kostorage.com

1 star would be 1 too many at this time. My payments are up to date and now I’m being told that after I made my June payment on the 2nd 2025, that my account has been closed and the storage unit has been moved out of. I have not moved out nor have I spoken to a district manager or any kind of management for that matter. But every time I call that say it is documented that I spoke to DM, and they will send an email to DM , and DM will contact me back. For 4 days now, this is what they tell me then I receive no calls no emails, and can not access my unit to see if my stuff is still there

*** Zero Trust at KO Storage *** Now one would think a 13 year $25,000 customer of this facility would get some respect. They have taken my RETIREMENT from me. In a blink of an eye they will be telling you multiple LIES. First let's just say their math skills are sub-par the very month before they auctioned me off credited me $18.00 when they received $180.00? They * ruin * my life over a simple math mistake? They denied my Harley Davidson was in my locker the size of a semi trailer? They sent me a picture when they were Tresspassing I zoomed in and found it? Right by the back door? Prior to that reception its told me it was impounded and up to me to find it? I called everywhere no luck so I called the POLICE. In my locker was not only collectibles but collection's. I instantly went into a depression for what KO Storage had done to me. Meanwhile they knew of their mistakes and offered me pennies on the dollar. All this with no signed lease during the pandamic. One last thing...the 2 owners do not communicate, at all. If they believe I will just go away their naive I've just begun. If they don't settle it will go viral. My goal then will be several tens of millions know my story with Sam Elliot as narrating. I will also be working on getting laws changed then they will beg to get customers... Thank you for reading...

Do not use this storage facility. We moved from NC to OH this spring and needed to store our belongings until we purchased our home. While we were renting and had a large unit packed with almost everything we owned, a cat got into it. A sick cat apparently. When we moved out of the unit and had loaded nearly everything into the moving truck, at the very back of the unit, we discovered a dead, decaying cat that had actually ruined 2 mattresses while decaying. We couldn't (no- wouldn't) put those mattresses among our other belongings and there is not a dumpster at the storage location. So, we took pictures and left the 2 mattresses, the cat, and a blanket we covered up the cat with. I informed the facility of this, and the manager was supposed to call me so we could figure out what to do. I never got the call. I just kept getting payment notifications and then threats about fees and collections. The arrogance and indifference to the fact that our property was destroyed is astounding! We were supposed to be able to trust that the storage unit we rented from them was secure and that our property would be safe from things like stray animals. We'll probably end up having to hire someone to go clean out the unit to avoid the extra fees because of the horrible way I'm being treated. I am so disappointed in this manager as a human being.