Sue j E.
Tank x2 ultra software issue makes it useless as a step tracker
Tank x2 ultra. i told them there was a software issue shortly after I started using it. the cumulative weekly steps are incorrect. each day it tracks the steps but then when they tip over into the weekly data they suddenly show way lower on some days. I provided data to prove this and they agreed. they assured me it would be fixed. After a few months wait and many messages, no improvement. I asked for a refund and they started to try to offer only a partial refund. know your rights. this was not fit for purpose. I now have a full refund and can shop elsewhere. so Im grateful for that but this experience makes me doubt some of the other data and also their integrity



