Klaus H.
If you buy not from the official store
If you buy not from the official store, no chance, that the company will help you. its really very, very bad chinese service

KOSPET is a world-leading brand specializing in outdoor sports smartwatches with toughness. www.kospet.com
KOSPET Smart Watch (kospet.com) has 267 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Appliances & Electronics · Bellevue, Washington
Excellent

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267 approved reviews, newest moderated first
Klaus H.
If you buy not from the official store, no chance, that the company will help you. its really very, very bad chinese service
Samy R.
Very bad customer service. Battery discharge completely in 4 hours . And the power bank does not charge . I tried to contact the customer service for repair or replacement as the watch is still in guarantee. No response at all for about one month. It seems that all it matter to kospet company is to sell there unreliable products . And then vanish . Very bad experience. I don't recommend this company to any one
dmd
the magic 3 did not work and I am on week 3 of trying to get it replaced
Jesus B.
This is a legit watch, no complaints here. Thank you Kospet for this great price on a legit watch.
C.G
Ordered a Tank M1. The screen has an air pocket behind it. Reached out to customer service for a return and refund due to an issue with the quality. Have not received any word back. Would not recommend to anyone.
Matthew M.
I need larger bands on my watches, I have large wrists. I automatically bought a couple replacement bands when I bought the watch. In the pictures you see that they say the band is 22mm. It is not! You will need a 20mm band for replacement. Other than that I like the watch so far. I really like that I can customize a watchface with pics I have on my phone. Currently I have a watchface that matches the lock screen on my phone.
Sheraz Mumtaz (.
Finally received the watch Kospet Optimus 2 with 4GB / 64GB storage and after using it for almost 12+ days below are the main points I have experienced. 1: Battery only last for 1.5 to 2 days on moderate use. 2: All Most all the apps like YouTube or other social media apps twitter/whatsApps/ FB etc. are not designed to work on this watch as the apps upper/Lower corners are not visible and you can't do anything can't even sign in to google or any other email normally until you squeeze you fingers 10 times to reach the corner button which are hidden due to the watch circular shape. even tried other regular apps they are also not designed for the watch. In-fact the android system is just a copy paste on this watch and is not designed accordingly to the watch dimensions. 3: No Volume Keys or soft volume keys to adjust volume while playing anything. 4: Heart Rate Measuring goes crazy at times it was indicating my HR above 185 and I got panic and checked on other devices as it was around 79. 5: The charging Dock is very very slow to charge the watch and it will stop charging if you move little bit, then need to readjust it. 6: Watch Faces are very Pathetic. 7: The Phone App is very basic to the point although i was able to connect it to iPhone 13. 8: Very sensitive to water as simple hand wash can stop the watch from working. I mistakenly washed hands then had to dry with hot air as it started flickering. 9: The DHL delivery was received very late almost 15 days after placing the order. although I paid extra for DHL express delivery. Totally unsatisfied, will not advice at all unless you have abundant of free money.
MURAT
This is a sport watch and it would be nice if you have GPS. Wristband is sloppy.