KOODINGOur goal at KOODING is to create a community of fashion, beauty, & lifestyle lovers that thrive on discovering new brands & trends from around the globe.
KOODING (kooding.com) has 307 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 13 reviews with 3 stars · Clear filters
cing
I never said or write in kooding page because I like and I buy Alot of thing in kooding . Some of so expensive but if I like, it is ok. And some of the quality was bad but it is ok if I can use that so, I will give 3 🌟 it mean no bad not good 100 just half and half thanks
Michael
Only two of my items were shipped. Three are still being processed for about a week now and I have not received any status on those items. Tried contacting customer support but no reply either.
Response from KOODINGFeb 18, 2020
Hi Michael, Thank you for your feedback. Regarding remaining 3 items your order, as was indicated in the product detail page and the checkout, the estimated shipping for those items is between Feb 21 and Mar 05. This is due to the brand fulfillment process that requires for brands to ship your items to our warehouse. Once we receive them, we will ship them right away and send you the shipping confirmation email with tracking information. We’ve already replied to your inquiry by email as well, please take a moment to check your spam folder if you haven't received in your inbox. Please let us know if you have any questions. KOODING Customer Service
Vicki
It takes long time to get my order （about 3 weeks).
Response from KOODINGDec 29, 2019
Dear Vicki, Thank you for your feedback. We reviewed your order and your order was shipped on 12/6, which is within the expected ship-out date we originally promised (12/4 – 12/9). It looks like the delivery took little longer than usual by USPS due to holiday season. We apologize for unforeseen delays and please let us know if you need further assistance. Thank you.
Mason
Liked the clothes but it took forever for them to ship. And I still have not received one of the items
Response from KOODINGDec 29, 2019
Dear Mason, Thank you for your feedback. After reviewing your order and we see that your order was shipped on August 28th, which is within the expected ship-out date we originally promised. We also shipped your order with expedited shipping instead as courtesy and it was delivered in 2 days after we shipped. Thank you for your feedback and please let us know if you need further assistance. Thank you.
Sean J J.
Shipping takes too long and wish they have customer service phone line. Products are good. Order #US669DF6
Response from KOODINGDec 10, 2019
Hi Sean, thank you for your honest feedback and we apologize for the delays in your order. Your order was shipped within 2 days of your order date, but the delivery took longer than usual by USPS due to holiday season. We will share this to our operation team and hope to provide a better service next time. Thanks.