Rae M.
Very quick and helpful response...
I was assisted by Pahwee with an issue in a very timely and understanding manner. I am very pleased with the service and friendliness of Pahwee.

The modern home demands modern solutions for everyday routines. Time is more valuable than ever in a world where we’re rushing off to work, trying to find time to run those errands, and making time for friends and family. You deserve smarter home appliances that bring a little more convenience to your everyday routine. So that’s just what we did. KOIOS combines modern innovation with minimalist design to create smart home appliances and gadgets that make everyday home life more convenient.Inspired by the titan Koios from classic Greek mythology, who represented intellect and the inquisitive mind, we’ve made its innovative spirit the driving force behind everything that we do. From our simple, clean design to the smart functions found in each of our devices and appliances, we create solutions that make everyday routines smarter and more convenient. Whether it’s whipping up a quick smoothie in the morning with our sleek immersion blender, cooking up a quick, delicious, easy dinner in our unbelievable air fryer, keeping your home clean with our innovative air purifier, or enjoying the convenience of any of the other must-have appliances and gadgets we have to offer, it’s not hard to see why people all over the world trust KOIOS to make daily living a little more enjoyable.It’s not just about our innovation. It’s not just about the sleek, modern designs. It’s not just about making everyday life smarter. What matters most is that we can help bring much-needed convenience and time savings to your life. That commitment continues to power every decision we make as we continue to innovate and create home appliances that make homes smarter, more convenient, and more enjoyable.
koiosshop.com (koiosshop.com) has 441 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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441 approved reviews, newest moderated first
Rae M.
I was assisted by Pahwee with an issue in a very timely and understanding manner. I am very pleased with the service and friendliness of Pahwee.
Courtney D.
I had a concern with a part of my product. Pahwee was able to resolve my return issue and was excellent in an efficient manner. She went above and beyond helping me. She is much appreciated!
Shanniel X.
Rey has been very concise and to the point with his service in general. He is also very flexible and innovative when i was not able to upload the video on the chatbox on website - he suggested to move to email. I was reluctant at first but the speed of correspondence was not as bad as i thought. Thank you Rey! for making this a painless experience.
Dee
I experienced excellent customer service when activating a warranty for a product that I was very pleased with. (Recharable Kitchen scale).
dawn K.
I just had an easy experience with the online customer service chat. Pahwee was extremely helpful. I told her how much we love our new blender and will be purchasing another one for our other house as well as checking out your other products. Thank you, Dawn
JB
Honey provided excellent customer service! She was so helpful over chat and was able to resolve the issue quickly. I appreciate it! 6/17/21 Updating this review - I have not received an email or the replacement part. It has been 2 weeks. What is the status? 6/23/21 Updating - the part arrived safely. Thank you so much!
Jose D.
My juicer broke after 16 months of use, chatted with cust. serv rep. Pahwee and they are sending the part for free. Awesome service. Very happt.
Ainsley R.
Went to the online chat and was assisted by Honey. She was so helpful and did an amazing job of finding a resolution for me. Thanks a bunch! Love my Koios.