koiosshop.comReviews of koiosshop.com

Anne helped me with my problem. Was quick to respond and thorough as well.

I have bought the 800 watt blender in November 2019. I really liked the immersion blender and whisk and they are used almost everyday. They take up less kitchen space and have enough power to do the job efficiently. After almost two years of use the whisk attachment accidentally stuck into sink and broken. Now here comes the biggest advantage of this particular product over thousand similar products: After Sales Service! They have their own website and own customer service. I could easily contact via online chat and they have assured me to send a replacement whisk base attachment. Now a days you can hardly find such service with product costing less than 50$. I am really happy with the customer service.

Really sturdy and sleek. Very impress with the power and the sleek red color to match with my mixer.

Working with Rey today. He has been super helpful helping me register for warranty from an order ID on a past wedding gift and filling out request for replacement parts. Although the request is still in progress his service has been exceptional.

The little rubber or plastic part inside the main blender attachment broke, and I emailed for info about a new one. The person that helped me was extremely quick to respond and sent the info over to the people that handle replacement parts immediately. I really appreciated the kindness and professional attitude from Christine from KOIOS!

I was trying to get an idea of when my order would be delivered, and the response was quick and very courteous. In fact, my order came a day earlier than promised! Great customer service!

Great customer service with a product that was out of the warranty period. The quick responses from the customer service rep (Rey) were clear and he was able offer a discount on a new device in place of the old one.

Accurate and fast