KogiketsuReviews of kogiketsu.com

Ordered 3 items a while back in 2020. Only 2 arrived, the third one never came. Tried emailing them multiple times, never responded. It was $38AUD worth of money. Want my money back. Terrible and extremely unprofessional customer service. DO NOT ORDER ANYTHING FROM HERE!

I've ordered from Kogiketsu 3 times. The first 2 times I got my items within a reasonable window (roughly 2-3 weeks, which is normal for me living in Norway) and I wasn't disappointed. However, in late 2020 I made two orders, and only one of them arrived. I didn't even get a shipping message for the other one, and now the site just says they're "under maintenance", and has done for months. About $35 down the drain with no warning.

If I could give a 0 star I would. I ordered from this company 6 months ago and instead of replying to any of my emails or answering my messages on Instagram they have blocked my account and deleted any comments asking about orders. I talked to my sister who is a promoter for them and she is going through the same issue and they haven’t even answered her! She keeps trying to contact them but they literally blocked both of our accounts!

I placed an order 6 moths ago but the shipment never arrived in full. Month and a half ago I wrote them an e-mail and was told that it has been lost in transit and will be shipped again immediately. Nothing happened ever since. Recently I wrote them 3 e-mails and never heard from them again. Will give up now, the damage is 14.98 USD

Placed a few orders with them over a period of time, items arrive separately. First time I did not get one of the items, I emailed them and they said it was a mistake and immediately shipped it to me, so everything seemed ok. Second time I was not receiving an item from a following order, I got no reply (wrote 6-7 emails over the course of a few months), tried to contact them via website and their facebook page - nothing, my message is not even read. Never got my money back or the item.

Took a couple weeks to arrive but really nice quality shirt, lasted a couple of years now.

AWFUL. DO NOT TRUST THIS COMPANY!!! I ordered an item in early July for $14.99, and here it is almost mid September, and still nothing, not even an email response back to me after I contacted them asking where my item is!! This is complete BS, with terrible, terrible customer service. I will never again order a single thing from this company. It's criminal that they got free money from me with nothing to show for it.

- not based in the U.S. like said - only got 2 pieces of clothing out of 3 bought - waste of money my first item of clothing arrived about a month later (bought in june), the second arrived 3 months later in september and the 3rd has yet to arrive