KoalaReviews of koala.sh

Absolutely terrible customer support. I paid $295.80 for an annual subscription and later requested a refund for the unused months. Instead of properly reviewing my case, support sent a single email citing their refund policy and rejected the request immediately. What makes this experience even worse is that despite earlier claims that my case would be reviewed and escalated, there was no meaningful investigation, no attempt to help, and no discussion of alternatives. After the rejection, I was no longer allowed to continue the conversation with the live agent, and my messages could not be sent. The refund denial is one thing, but cutting off communication and refusing to engage with a paying customer is unacceptable. If you're considering an annual plan, be aware that customer support may disappear the moment you have a billing issue. Very disappointing experience and a complete waste of my time.

I had credit there but because I didn't spend it, all credits are gone and I can subscribe again, no thanks!

Avoid using Koala Writer. This product is marketed as an “AI writer,” but in reality, it’s a low-quality tool that can seriously damage your websites. All the positive reviews you see online are either paid for or written by affiliates earning a commission. Notice how most blogs posting “glowing” reviews about Koala Writer have their comment sections disabled — because they know they would be flooded with negative feedback from real users. My personal experience: I used Koala Writer across more than 30 of my websites. The result? Every single one of them was banned by Google. The content this software generates leaves obvious footprints of automation, and search engines detect it quickly. By contrast, articles written with ChatGPT-5 consistently rank in the TOP-10 for competitive keywords. The difference is huge. ⚠️ Conclusion: Koala Writer is not a helper but a threat to your business. Stay away from this software if you don’t want to lose your projects.

Really shameful business practice, with a subscription system. No longer possible to buy packs individually. Non-existent customer support, whether on the site or on Discord. No response to questions. To be avoided.

Title: Extremely Disappointing Experience with Koala.sh I chose Koala.sh for its integration capabilities with my Ghost website, but my experience has been incredibly frustrating. Despite paying for their service and hiring a professional freelancer with extensive experience in integrating AI with websites, the integration failed to work. My freelancer reached out to Koala.sh for support, but he received no response. He then asked me to contact them directly. When I first reached out, it took Koala.sh three days to respond, and their initial advice was to explain the issue more clearly. I provided a detailed and precise explanation, but their follow-up response was even more disappointing. They admitted they had no idea why the issues were occurring and simply offered a refund. This lack of support and unwillingness to troubleshoot the problem left me feeling that they couldn't be bothered to assist further. The entire process has been a waste of time and money, and their customer service is severely lacking. For those considering Koala.sh, I would advise looking elsewhere. Their platform did not meet expectations, and their support team failed to provide any meaningful assistance.

Koala AI Writer is a scam. I paid $2500 for a lifetime subscription. After I started discussing the poor quality of this AI writer on the forum, because all websites where I used it went to the search engine ban in just 1-2 months after publishing content on them, the creator of the Koala AI writer banned me and canceled my subscription without refunding a dime of my money. The subscription I paid for was for life, but the creator of this AI writer banned me after 4-5 months just for an honest review with lots of screenshots and other proof. Also, you should be aware of the fact that they prohibit their users from writing negative reviews about them, under the threat of banning the user's account. This is one of the clauses in the user agreement! But this is a violation of the Consumer Review Fairness Act. After my subscription was canceled without any explanation, I wrote several emails to support. All of them remained unanswered. In the end, when I wrote another email that I would write a review about how I was deceived by canceling my lifetime subscription for which I paid $2500, the owner of this service wrote me the following: "If you fraudulently file a dispute or falsely slander me then I will take the necessary action which will include reports to the police, immigration, and your bank." But my review is honest and I have plenty of screenshots to prove it. Threatening and intimidating a customer you scammed out of $2500 dollars by selling them a lifetime subscription and canceling it after 4-5 months is shameful. Avoid it. UPDATE AFTER KOALA RESPONSE: This guy is lying again. Because, FIRST, my account was blocked and for 2-3 months absolutely all my requests to support team remained WITHOUT ANSWER, and only then I started using profanity in my emails. It is very funny to accuse a client of using profanity after you block the account and do not respond to his emails asking him to explain the reasons for blocking for 2-3 months. Also, in the last email this guy wrote to me the following: “You used Koala very actively, spending a lot of credits, so I’m blocking your account.” I spent as many credits as I paid for when purchasing a “lifetime subscription”. This is 1 million words of ChatGPT-3 per month. This is included in my subscription plan. And I couldn’t spend more than what was allowed in my subscription plan. Thus, I used my subscription plan as much as I paid for. As a result, the lifetime subscription was canceled by the seller unilaterally without explanation, and now this guy is trying to make excuses. Thus, if I had used the original ChatGPT-3, I could have used it for 10 years (without any word limits in articles), rather than for 4-5 months in Koala, after which my account was blocked without explaning the reason. Anyway, just remember that this company is violating US law by forbidding its customers to write reviews that they don't like. Absolutely all positive reviews about Koala are written by "affiliate partners" who get %% of sales. I was also offered to write good reviews for %% of sales, but I didn't do it because I found very low quality content that I can't recommend. Avoid these scammers, they sold me a lifetime subscription for $2500 and canceled it after 4-5 months with no explanation, embezzling my money, and threatening me with immigration police (this guy knows I'm an immigrant because we once discussed this with him). But I'm not afraid of that. Moreover, my review is honest.

Scammers cannot cancel a subscription cannot contact, 3 charges without possibility to cancel every month I have to check if it is cancelled I see that it is not. Bad software with poopy customer support Also trying to bribe me: We will refund your last 3 months if you remove your review from Trustpilot. After you have removed your review let us know and we will process your refund tomorrow. I have initiated the dispute with the bank because they are providing false information. Also I have the emails where they tring to bribe me to remove the trustpilot review.

The service was not good for me because the balance was depleted quickly, and not in a real way.