KnownhostReviews of knownhost.com

This review is not part of a promotion or incentive driven. This is a true customer that has had a good experience with KH....I had shopped around for a host for my website for about 6 months. I kept hearing good things about KH and decided to go with them. This is our first website and host and the customer service has been amazing. Several times I have had questions or problems with the website and they were very quick to respond and help. When they could have said, "you need to speak to your IT person for that" they didn't. They even spoke to me over the phone for a better understanding and resolution when needed. I will be a KH customer for as long as I need a host for my website.

We've been working with Knownhost for about 7 years now - maybe a little bit more. Their customer support is always there to help you whenever you need it.

Good VPS for my Minecraft server. Knownhost has been reliable and great to use, and they didn't increase prices on us during the RAM shortage.

I’ve been hosting websites for our clients for 15 years, and during that time I’ve worked with quite a few companies. The last time we switched was 1–2 years ago. We were with A2 Hosting for a long time, but we became increasingly dissatisfied with their support and hosting services. After so many years, I have a very clear idea of what we need for smooth and sustainable operation, so I didn’t choose a company easily, but emailed each potential one individually and asked about everything that mattered. This is how I ended up choosing KnownHost, and we’ve been completely satisfied ever since, using a "semi-dedicated" package. There was even a more complex support ticket where even the owner himself got involved for discussion. Also, our websites run with 99.99%-100% uptime (based on our own measurements), and honestly, this has been the best provider we’ve worked with so far.

Excellent service

I’ve been extremely impressed with KnownHost since making the switch. Their support team is easy to contact, and every time I’ve reached out, the response has been quick, professional, and genuinely helpful. The shared hosting performance is excellent — everything runs fast and smoothly, which is a huge improvement over my previous provider. I couldn’t even get help from HostGator and was unable to contact them, so switching to KnownHost has been a game-changer. Seriously happy with the service — highly recommended!

We used to be with Bluehost to host all of our domains, but they got too costly so we left. We’ve been with Knownhost for maybe 7 or more years now. We've had nothing but an amazing experience with them so far. The setup was smooth, everything runs reliably, and performance has been consistently solid. What really stands out is their support - fast, knowledgeable, and actually helpful (which is very rare). Any time I’ve had a question or needed assistance, it’s been handled quickly without the usual back-and-forth. it feels like before you've even clicked send, they are back with a reply. And even when the issue is not caused by their end - which it never is - they still help me solve the issue. Who else does that? No-One! It’s clear they know what they’re doing and take their service seriously. If you’re looking for a hosting provider that just works without the headaches, I’d definitely recommend them. FYI, we have the "Professional Reseller" package and could not be happier.

I don't know how they are getting only 4.3 stars when their customer service has always been phenomenal. But what really impresses me is their tech support. They actually have agents working tech support that know all the ins and outs of a linux server, which is pretty incredible. There's never been a server issue that they weren't able to fix for me. Sure, it would be nice to be able to pick up the phone and talk to a tech, but that's not really necessary. They are so on top of the ticketing system that when you submit a support ticket for help, they normally get on it within 1 minute! That in itself is incredible. Some of the bigger companies have phone tech support, which I've had to use in the past, but they were useless. Many are kids just coming out of high school and have no idea how to manage a linux server. So Kudos KnownHost for having knowledgeable techs helping your customers! As far as the server technology, they are second to none. They now feature servers with high speed SSD Drives and plenty of memory for all your needs. Truly top notch. Can't say enough about them. Oh, and I've been hosting my sites with KnownHost for over 10 years at this point and hope to continue for many more.