KnowBe4Reviews of knowbe4.com

Sends relentless phishing emails that only have only ONE single tell, instead of the factors they supposedly educate the user to look out for.

Scam. If you use AI phishing verifications, this site reacts as if you visited the site

Training is fine but the new AI slop videos are really not great - bring back real actors.

Received an email for a program that was watched 46 days prior. Not very professional in their actions. The topic of the programs is a touch immature and can be summed up in a few seconds rather than the terrible acting. The sequence of programs do not follow chronological order and just simply do not make sense for any tory line. Terrible execution of an idea.

A 'Security' company from the United States should at the very least follow the email CAN-SPAM rules, let alone the do not solicit phone rules. They send unsolicited spam emails with no unsubscribe links, and leave countless calls despite being told we do do not do business with cold-callers.

They were never able to get the software working, shuffled me between several different people, poor onboarding, never was able to implement it- they kept my money- unethical and unreliable company and software. Avoid them.

Such a joke with regards to training but supervisors seem to LOVE this and think that doing these silly trainings will prevent cyberattacks. I tend to fastforward through these stupid videos or if I'm prevented from fast forwarding, I just play the videos in the background while I do my ACTUAL work. When it comes to the "test" portion, I always score at least a 90-100 percent, even though I don't watch the stupid videos. The only people who can "gain" anything out of these dumb trainings are the creators of Knowbe4 (who are the real scammers making money off this product) and technologically inept people who don't use common sense when it comes to cybersecurity. Waste of time and money for everyone.

Our company is considering enrolling with KnowBe4, and I recently participated in their initial security awareness assessment. Unfortunately, my first impressions were far from positive. The invitation email for the assessment looked so suspicious that I immediately deleted and reported it as phishing. Email had all the hallmarks of a scam. Only after confirming with our IT department did I realize it was legitimate. The assessment itself was equally frustrating. It consisted of 20 questions, many of which were poorly worded, filled with jargon and slang, and difficult to interpret. Multiple questions were negatively phrased or had answer choices that were essentially the same, making it feel like the test was designed to trip people up rather than assess real knowledge. It gave the impression that the goal was to make users fail in order to justify more training. That’s not a constructive approach to security awareness.