Knotty KnickersReviews of knottyknickers.co

I have had a subscription to Knotty Knickers for months and asked to cancel my subscription multiple times through email over the past 1.5 months yet they continue to charge me and not send the products I’m paying for. I commented on their Facebook asking for their help to cancel. They asked me to private message them and as soon as I did they blocked me and turned off my ability to comment on their post. This company is a SCAM!! The products are poor quality and they refuse to cancel subscriptions or mail products they charge you for. DO NOT GIVE THEM YOUR BANK INFO! Horrible company!

Doesn't even deserve 1 star, but that's the lowest rating allowed. I subscribed in March and never received my order. I asked for a refund and was told that was not possible. I cancelled my subscription as soon as I was allowed to, but they reactivated my subscription and charged my card again. Their customer service department is absolutely terrible, and this company is a straight up scam. DO NOT RECOMMEND!

Knotty knickers are TERRIBLE and their customer service is the worst. The panties are cheap and scratchy. They sent me the wrong size, and won't refund or replace unless I keep my subscription... I almost never leave bad reviews, but this company deserves it. Splendies is, by far, a better value.

Yikes... I had to cancel my subscription because they kept sending the wrong size. & the underwear would come half sewn or falling apart. This would be good if you want underwear that fall apart after the first wash.

I haven’t received anything but got charged a second month. Customer service told me I had to cancel in my account. ( as you have read in other comments, it’s one of the most challenging to cancel.) As of May 2020, this is how I canceled: You need to log in, go to subscription. scroll your screen over to actions, You might have to click edit and it should be at the very bottom of the page under your address (I was clicking around a lot but thats what I remember. your looking for something that doesn’t look clickable and says “cancel”.)

I want to cancel my subscription they don't fit right and I have tried to do so but can't on their site for some reason I have emailed them and they tell me go to manage my subscription and there is no such thing!

Never received the product after two months of subscription. Say they don’t offer tracking numbers on orders but tried telling me that Canada post confirmed delivery. How can they confirm delivery on something without a tracking number? Now they ignore my emails. I’ve begun talking with the police about fraud.

My first shipment in January I was ok with for the price. Of the 3 pairs I received, 2 fit me and 1 was incredibly small. Still, for the money, I decided it was worth it. Next time they took my payment and I didn’t receive any confirmation email BUT the world is dealing with Covid so I let it slide. It’s now been nearly 2 months and I have yet to receive an email confirming my order or my product!! I have contacted them about this but heard nothing yet. Super disappointed as money is tight for most people right now!!!