Knotty KnickersReviews of knottyknickers.co

I bought a bralette and they refused to refund me or send me a replacement and offered me 50% off of a new one. I deleted my subscription and they told me because of that they couldn't see past orders or anything related to my account and they blocked me on FB. And they said that I was supposed to let them know within 15 days of my order, except I hadn't even recieved it within 15 days... Sketchy company and sketchy product. Beware.

The quality of the product is subpar and in the time I was with them I had received wrong sizes, wrong product And product with color bleeding. The sizes are way off out of the 3 pairs I would receive a month all “Small” at least one would be way to big or way to small.

This company treats people horribly and cares more about social media appearance than providing a quality service. This is why you’ll only see positive comments–they delete all negative ones. They’re a super dishonest brand and block you from messaging them if you have problems with your order. I gave my preferences, and they sent me 3 pairs that were EXACTLY what I said I could not wear, despite having tons of great styles I would wear being advertised on their site! I shared my honest experience with polite language on their Facebook page, and they immediately took it down and blocked me when I messaged asking for a partial refund. Check their reviews on Trustpilot, as well. This is a horrible company. Transparency matters, and deleting comments shows their priorities. They only cared about taking my money and not helping with anything afterwards. You are much better off going to Target or another big box store because they will at least try to work with you and provide customer service if something happens with your product.

The sizing is inconsistent. One pair fell apart while I was taking it out of the packaging. If you want better quality, buy from the dollar store.

My first month's shipment didn't arrive by the time I got notice about the second one so I emailed them. We went back and forth about it and they kept telling me to check with my post office and I kept telling them that I didn't have any information (any kind of tracking or reference number) to ask the post office about. Knotty Knickers told me they checked with Canada Post and my package was delivered -- it absolutely was not. They told me there were probably taxes and duties in it so to check the post office. Again, with no information to offer the post office to help. When I finally got what I assume is my second month's package, it came from Mississauga, a city in the same province that I'm in, so there's no reason there would be duty on it. I cancelled my subscription, then got an email saying that they started it again so they could re-send the first month's package and I could cancel at any time. I can't imagine why re-subscribing me without my consent was necessary to resolve the issue and was an appalling development. The panties themselves are fine, pretty standard quality for the price point, but the hassle is not worth it at all and the company is sketchy as hell.

The quality is terrible! Very rough fabric and extremely synthetic feeling. I'm going to try Splendies now which has better reviews.

I also made mistake of trying this underwear service. They send postage due to USA after you already pay shipping on website. They will not provide full refund even though you cant get the package without paying again. I cant say anything about the quality because I refuse to pay ransom for package. It is a shady Canada company so be warned you do not have US consumer protections!!

Terrible quality!!! Same that you can find at the 99 Cent Store! I went with the 3 panties every other month and i canceled right away! 1 pair was maybe like walmart quality. but the other 2 were definitely the cheapest ugliest undies i have ever come across. Do not use these sites!! Spend more money and get your panties on sale from a real brand!