Knotty KnickersReviews of knottyknickers.co

They have charged me TWICE so far and I have not received anything from them! Their customer service is useless, with canned responses and no actual humans. DO NOT USE THIS COMPANY!

I ordered from this company on June 8th. I have recieved nothing! I've emailed them and got a response asking if I checked my mailbox. Of course I replied that I had! I've emailed them 3 more times and have gotten no response ! I just saw an add on fb and wrote this same comment and they immediately blocked me! Scam!!

Had a terrible experience with customer service! Took 4 weeks for shipping instead of the 5-8 days. Customer service just repeatedly asked if I checked my mailbox and said they would launch an "investigation" with the post office. I sent the above message in a DM, and was immediately blocked. Also posted a link to Trustpilot in a comment section and within 60 seconds it was removed. The Facebook page removes all negative reviews immediately. It's a very untrustworthy company.

Glad I read the reviews!..... not even gonna try it with all the bad things I read. So disappointing.

So apparently when you have a complaint they just stop corresponding with you. I didn’t receive my package so I let them know. They sent an automated email that said the investigation should take 2-4 business day. I contacted them after 7 business days and all I got was the same automated email. Now they’re just not responding anymore. Absolutely horrible service. My fiancé wasn’t even upset about the quality, just the fact that they quit answering our emails. Ridiculous. Don’t waste your time. You might get a few packages, but eventually there will be a problem and they won’t try and resolve it.

I actually feel violated. My package didn’t come sealed and missing most of the product. And their customer service is run by worms... totally useless Don’t waste your money

If I could I would not give them even one star. They took payment from my account and I never received my items. Then the first time I did receive my purchase they said sense I was in the us it would cost more and they needed to charge me more. I was charged more money on top of what the cost was suppose to be. I would never recommend them to any one.

I'd give zero stars if possible. I received a pair of underwear with a red/brown stain on it. I immediately contacted customer service asking if I could send the pair back in exchange for an unstained pair. I provided pictures of the stained underwear as well. The only response I received is them asking me to resend the pictures. So I resend the pictures, their next response was them telling me I did not send pictures and they asked me to send pictures AGAIN. I have sent them FOUR emails now with pictures. I commented on their Facebook as well, hoping to get some help there and they completely ignored my comment. They only respond to you on Facebook if you leave a positive comment. At this point I'm sure I won't be receiving a new pair and plan on canceling my subscription. I would not recommend them to anyone! Not to mention the sizing of the underwear is way off, some pairs fit perfect and others were way too small. Don't waste your time or money.