Knotty KnickersReviews of knottyknickers.co

I'll first say that sizing is all over extremely inconsistent. If you normally wear a medium in underwear bottoms, for instance, due to design flaws, you may wear a small or a large in Knotty Knickers sizes. I bought a mystery package of comfortable panties and half of the panties were lacy and uncomfortable. They didn't even try. If for some reason you have problems with the fit, it says on their website that they take returns and guarantee that you like the product, but in fact they will tell you that due to the nature of the product, they don't accept returns or exchanges. I'll also say that order delivery of my last purchase took over a month. Customer service took a full seven days to reply to me. I don't consider this time frame normal or quality customer service. I bought sleepwear here, and I was fairly happy with the matching sets with boxer short bottoms, but it is already wearing out after about six months. The quality of the fabric in the products is very poor and low quality. I have had to replace a lot of the products already.

Don’t Waste Your Money: The Knotty Knickers Nightmare If you want to set your cash on fire while a chatbot ignores you, this is the place. Avoid Knotty Knickers at all costs. • Ghost Support: Customer service is a void. Expect weeks of silence followed by a useless discount code instead of the refund you actually deserve. • A Trap: Canceling is nearly impossible. Their website uses a circular "loop" of prompts designed to fail so they can keep charging your card unauthorized. • Garbage Quality: It’s "sizing roulette." You’ll receive items that fit a toddler or a grizzly bear, often made of material that feels like recycled fishing nets and falls apart instantly. • Shipping Delays: Your "4-8 day" delivery will likely take three months—if it even arrives at all. The Verdict: It’s a predatory trap with zero quality control. Do not buy.

I ordered from there and over a month passed and all it says is a shipping label was created and it’s never been shipped despite paying 9.50 for shipping. Then I’ve sent a number of emails and none of them are ever replied to. Seems like they are a total scam and just out to steal money from unsuspecting customers or rip people off on subscriptions that never materialize and hope they can stay ahead of all the complaints building more new customers than all the “existing” customers who have problems with them and who have already gotten ripped off.

Ordered a pack of underwear for $27 and it’s been 18 days and they’ve simply never came. I reached out a few times and no response. Guess they don’t exist? Best thing you can do is report this operation to your local government.

I ordered some thongs from them over a month ago and they have not arrived. A shipping label was created but the package never shipped. I thought they were a good company because they advertised heavily on Facebook. I have little hope that I'll ever receive my order.

They just flat out do not ship orders. Two full weeks later and still no estimate on a delivery date

Item never shipped. They provided pre-shipment information but it never shipped. Thankfully I used PayPal. I had to open a case to get a refund.

I’ve sent four emails over the last two weeks and have been completely ghosted. Despite their website proudly advertising a "14-Day Money Back Guarantee," they refuse to honor it. When they sent the wrong items entirely, their only "solution" was to offer a 20% discount on a future purchase—essentially asking me to pay them more money to fix their own mistake. Since then, they've gone silent. It’s a ridiculous way to run a business. Don’t waste your time or money here; if anything goes wrong with your order, you’re on your own