Knotty KnickersReviews of knottyknickers.co

I ordered months ago and still haven’t had my order! First they didn’t let me cancel as I had just changed my mind and then it never turned up, I got no dispatch email so I emailed them and was told maybe you put the wrong address and I was told an investigation would be done. At least nearly two weeks later I email again asking where my parcel is, they then say Hermes couldn’t deliver it. I have been asking for a refund as they basically went it’s your fault, Hermes don’t have to send us the parcel back tough luck. I keep emailing them asking for a refund and they don’t reply just ignore me and go take it up with APC or Royal Mail, how would that help as it wasn’t with them and now they are ignoring my emails. So avoid as they look like a scam company, they provide no tracking information and their “customer service” is a joke, save yourself a headache and your money and go shop somewhere else!

They make it impossible to find where to change your shipping address. It’s so unnecessarily difficult. You can input 3 different addresses and the order will still go to the wrong one. This is what happened to me and now I have to go back to my old place to look for stupid panties. Idiotic for real.

If I could give this company a negative star rating ...I would. Underwear are horrid, keep charging your account after canceling, no returns, no refunds, no way to contact them, except emails that are computerized responses that don't deal with your issue. Shall I go on.....?

Ordered 3 pairs and two add on sets, so disappointed in what arrived. Might as well order off wish because that’s the quality you get. Don’t waste your money.

I have been wearing a small since I can remember, that is what I always purchase and every pair I own is a size small. These came in the mail quickly, that is the only positive thing I have to say for this company. I was shocked at the shoddy quality taking the first pair out of the package, there were literally threads sticking out everywhere. And they didn't fit, not even close. No way could I spend a day being squeezed into those. $12 straight into the garbage. They make it difficult to unsubscribe. Couldn't find where so I emailed, only to get one back that I have to use the site. Finally found it tonight, hopefully this is the end of my experience with them and I don't have the same experience as others here with them reactivating accounts and unauthorized charges.

I have had two pairs of underwear now as I decided to give them a second chance. Unfortunately both pairs are clearly very cheaply made, and also look like they were constructed within the space of less than 60 seconds. The hemming is appalling, and there’s even small pieces of fabric that weren’t quite cut off properly still attached. For the price they charge, this is disgusting “quality”.

The only reason they got even 1 star us because I received my orders. Other then that they are horrible. The underwear falls apart as your wearing them. Only lasts 2 or 3 weeks before it starts to come apart. I have switched to Bootay Bag and haven't had any issues.

I’m not sure who these panties are made for. I ordered my usual size of medium, I’m 5ft 6, 135lbs, athletic build, and by no means have a giant butt. The “naughty” part of my subscription (g-string/thong) fit perfectly. They weren’t super great quality but they weren’t horrible either. I tried on the “nice” (bikini) and it was 2x too small. The sizing difference was crazy. I would have had to order an XL for them to fit, but then the thongs would have been insanely huge. Don’t waste your time, just buy from big box stores. On top of that, they never sent me my activation link to log into my account. When I finally complained, I was told they had sent it and to check my spam (duh never thought of that thanks so much) then they sent it right after as if it had been sent before lol.