Toni M.
Unprofessional customer service
Part of my order was missing..contacted customer service and they will not refund the missing item as it is impossible it was not shipped.

Knotty delivers cute and affordable lingerie right to your door. Over 250,000 happy bums with inclusive sizing from XS-3XL.
Knotty Knickers (knottyknickers.co) has 742 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Showing 593 reviews with 1 star · Clear filters
Toni M.
Part of my order was missing..contacted customer service and they will not refund the missing item as it is impossible it was not shipped.
Corz Amanda H.
The sizes aren't consistent at all, I have a few different pairs all in the same size, some fit and some are about a size too small The quality is also quite bad. There are always lots of loose threads, they arrive with holes on some occasions, and when they use prints, they're very low quality. Also after washing them once they look so dull
Laura G.
I am really disappointed with your company. I never received my package and have been back and forth with the support team with still no resolution. Very frustrating and very disappointing. Wish I could give a positive review but unfortunately it's been nothing but a hassle
Angela A.
I had a terrible experience. They didn't deliver more than half of the orders and continued charging me while "customer service" looked into it. I never felt like I was communicating with a person. The emails were all autogenerated. The underwear was so cheap and it degrades in quality after one wash. Save your money and go somewhere else.
Candice B.
Cant cancel. Cant log into cancel. Customer service refuses to cancel. I have made many attempts. Quality sucks! Horrible company. I have refused and sent back the last 2 shipments. Cant reach any one to speak to. Called CC company and reported them
Crystal C.
The quality of this is horrible! I wore the underwear half a day and had to take off because the fabric was falling apart. Go to cancel my account and they have no record of my account so canceled through PayPal.... definitely would not Recommend
Jennifer F.
I have been trying to cancel my subscription for months and I can’t do it. Contacting them doesn’t help either. Poor quality
Julie N.
Never received the items I ordered. Customer service and response time very poor. At this point in time, money has gone out of my account twice and I have received no item or follow up. I am waiting to cancel my account because I specifically got an email saying "don't cancel or we can't do anything about it". Then no follow up after. I feel like I just got scammed.