Knotty KnickersReviews of knottyknickers.co

This company has AWEFUL customer service, practically non-existent. Everything is fine, until it's not all fine. As soon as you try and settle a dispute or discrepancy, you can't get a hold of an actual person. All you get are automated responses promising to get back to you, but nothing happens. Even after cancelling my subscription, they're STILL CHARGING ME. Every time I try and send and email, they send the same automated response. I've so sick of these poor quality companies!

I've had a subscription for several months. Sizing was a bit all over the place. But I liked the ones that fit. Then a package wasn't delivered even though I was charged. Customer service said I needed to check the post office even though I've explained I use informed delivery and it never made it to the post office. I repeatedly asked for an update and nothing. Customer service ignores me. It's been 2 weeks since they last replied. Awful! I'm thinking cancel now, forget the money lost and move on. I see them shutting down.

Cheap quality, bad sizing and I just received ones with a badly stitched up hole in them. I sent an email with pictures and I'm waiting for a reply.

I love the concept and the positive body inclusivity the company promotes. However the sizing was bad, I’m a size 14 so went for L and the size was all over the place, sometimes they fit and others they were much too tight. The quality was so poor, after a couple of washes all of the elastic was sticking out and I’ve had to throw them in the bin. Avoid!!

Awful quality, awful sizing, terrible styles nothing like advertised. Don’t waste your money, ridiculously slow delivery to the UK as well!

Really easy to sign up, but so difficult to cancel. 4 emails in and still not cancelled, so very frustrating. Poor customer service.

The smalls were TINY and constricted my hips and butt, like it wouldn't actually contain my cheeks.. but the medium is way too big. The mediums all LITERALLY sag off of my butt, but fit perfectly on my hips. The difference between the two sizes is astounding. This size is not going to fit you unless you have (proportionally) either really long hips or a big butt. This wouldn't be an issue though if their sizing chart were remotely accurate, cause at least people would have the option of finding that out before ordering. Stuck with it for 3-4 months before finally just cancelling.

Terrible. I see alot of others are dealing with my same issue. My package was "lost in transit" , which, okay it happens. But I am moving. So I asked for my address to be updated. 12 days later I get an email stating they cannot as they have already processed my package re shipment and cannot change. I contacted them on Facebook where they say the social media and customer service are completely separate. I still haven't received a package, a refund or assistance from Knotty Knickers. Terrible excuse for a company - don't let them take your money !!