Knotty KnickersReviews of knottyknickers.co

I had only received one month's worth and paid for four. I canceled but was still charged. Also really hard to cancel. So I ended up just canceling that card they had on file so I would stop being charged.

This company is disgusting and tried to steal money from me. I received one order from them and the panties were defective. They refused to refund me or replace them!! They would only offer a "discount" off my next pair. I decided to cancel right there. Two months later, at 4:30 AM, they re-activated my account and charged my credit card without my permission. I had to call my bank and put in a fraud report against them, which my bank is investigating. I emailed them about this and they acted like they did nothing wrong, they are scammers. I had to get a new credit card to ensure they don't try to scam me again. I put in two complaints with the BBB as well. They won't answer me, and filter their comments on Facebook so you never see the negative reviews. This should tell you enough about them, besides the fact that they committed an actual crime against me. Absolutely deplorable.

This company is a complete scam. They send off sizes, but only offer to change your size for the next month. Next size is also off. They refuse to cancel subscriptions, only offering a 50% off coupon for a new order. Why would I want another pair of Ill-fitting, cheap panties? I keep asking for instructions on how to cancel. But they ignore these requests, continuing to offer a different size. Nowhere on their site is a place to actually cancel. You just get pushed in a loop of links that go nowhere. I canceled my auto pay on PayPal, but I want them to cancel my account and remove all of my information from their system.

The best thing about this company is their marketing. Though it's a great idea, I found the quality of the undies to be very cheaply made, unflattering, and downright ugly. I kept the subscription going for a few months because I enjoyed making fun of the products they sent me with my friends, but cancelled it since it became wasteful. Out of the 6 panties I received, 1 is slightly wearable. But it's loose where it should be tight and tight where it shouldn't be tight. Keeping in mind that I'm a 5'11'' 64kg female, I'm typically a size M and have never had such ill-fitting underwear.

Terrible quality the worst I have ever seen. Not worth it at all.

AWFUL! I've been trying to cancel for over 2 months now. It keeps giving me a "third party error". I've been emailing customer support and they said there's nothing they can do. I have to cancel it myself. I've sent screen shots of the error message, and they just told me to try a different browser. Which I've done. Quality is garbage, Customer service is useless. Stay far far away.

The styles are cute. The sizing is not. I am normally a large in allll other underwear I buy - my first shipment was WAY too big. I switched to medium. Was getting some pairs that were still too big, some too small. I had a subscription for 5 months and MAYBE got two pairs out of 15 that are wearable (and that’s being generous I think I chucked them all). None of them are comfy. No stretch, all the seams dig in. Just bad underwear.

I signed up for Knotty Knickers in December 2020, I ended up getting charged for 2 orders per month rather than 1. When I discovered this I attempted to cancel my order and I was not able to access my account at all, the site keeps telling me my email address does not exists even though I am getting emails from Knotty Knickers and I am still receiving orders and being charged. I have contacted support 3 times regarding canceling my account and I have received no answers or assistance. I do not recommend this subscription to anyone as it is impossible to cancel and support will not assist you in anyway. I am very disappointed and frustrated with Knotty knickers. Rating a 1 star