Knotty KnickersReviews of knottyknickers.co

I loved their advertising, but my first (and only) pack of 3 panties was of such low quality that one didn't even survive one wash (in a lingerie bag on delicate in cold) without starting to fray. The other two are a mesh fabric that from past experience I know will not stand up with normal use. They are inexpensive because they are poor quality so be aware!

The underwear are very cheaply made. The large size leg looks like 2x and is super huge. They look like they were made by kids in China. Horrible and cheap. Waste of money

They don't even deserve the 1 star I'm forced to give since I can't go any lower. I have been fighting with their customer services for weeks now. I moved near the end of March and a recent order was sent to my old address. It had been set up in the USPS system to forward all mail to my new address but somehow, USPS missed that and delivered it to my old address and are unable to do anything more. They sent me a letter to then send on to Knotty Knickers as proof that USPS can't do anything more on their end. So now I am fighting with customer service just to get my refund. This has been the WORST experience with any customer service I've ever had. Now they're telling me it could take up to 8 weeks for the package to be returned to them and then they'll resend it to my new address. I've demanded a refund at least 5 times now and they keep ignoring that. I've explained that the package isn't getting set back to them as it was delivered to whoever lives at the old address. And still they fight with me over it.

Wish I could give ZERO ☆ Worst customer service ever!!! Products are subpar and if you have an issue with a order, they will only send more unwanted items. If you want a refund for products never received, they will ignore you. If you cancel and something goes wrong, they will not refund you. It's a big scam! They block/delete negative comments of FB. The will not answer their messenger either. Do Not Order These!

You definitely get what you pay for. I saw their ads about a year ago and saw only their positive reviews (which i now see if because the negative have been deleted) and thought it would be fun. After over a year of subscriptions, 3 pairs each time, i have maybe 2 pairs that actually fit or lasted longer then 3 wears. The quality is very low and never lasts. And i saw someone also say here that "it feels like they just pick out random sizes and say its an XL,XXL, ect." said it completely right. I even tried changing the size since almost every pair was too small and i swear they came in even smaller. I wouldnt recommend this company to anyone.

horrible quality and no way to cancel subscriptions or return. I had to freeze my card then get a new one

They sent me an empty package, and when I emailed them about with pictures as proof, they insisted I was wrong and that they had not messed up. They pushed the blame off on me and on usps, but I received a package with usps stickers or tears and absolutely nothing inside it. I am incredibly disappointed in the customer service and how rude they are in email, and I do not trust them in the future to send me my items without incident. Please do not give this company your money, they are not trustworthy.

Crap! I ordered 2x first time all three pairs didn’t fit (2 were way to small and 1 was HUGE!!) they offered a free pair on my next order (BS, I wanted a refund.) so I ordered again to give them a second chance and to get my free pair and they only send 2 pairs instead of 4 one which had a hole! I don’t understand why people are ranting and raving about this site being amazing. It’s not even close.