Knotty KnickersReviews of knottyknickers.co

I have been trying to contact you for months now wishing to cancel my subscription and you guys have not responded and I have not even received anything from you yet you keep charging!!!! I WANT TO CANCEL SUBSCRIPTION!!!!

EDITED 2023-10: this company is so desperate to remove bad reviews that I just got an email 2 years after writing this review saying my review was going to be removed by them if I didn't provide full order number and my personal contact info. I just have. This review stays. ---- I only received one month worth of panties before cancelling. The quality and fit was subpar but I figured that I didn’t pay a lot of money so that was to be expected. The truth is you can get much better quality underwear for the same price elsewhere. I guess what I got was cute. For this I give them 1 star. Now for the very bad parts. First, one of the pairs I received was absolutely ridiculous. Frayed in places, bundles of cloth smooshed together on the crotch and one of the leg holes was sewn in half, leaving two forearms holes instead of one leg sized hole… unwearable. When I tried to return it, I saw that they do not accept return. So I have this absolutely useless piece of clothing that is only good for the garbage can and that I paid for. Then, when I tried to unsubscribe, I noticed that they hid the button on purpose and made the whole process of unsubscribing very very difficult (which is probably why people are still being charged when they think they’ve unsubscribed). You need to click that you are unsubscribing several times and the last one is hidden on purpose. This is a really horrible way to do business. I’ve never been so disappointed with an online purchase and company. So shady.

Terrible, fraudulent company. Haven't sent subscription products since December. Customer service sends cut and paste messages claiming to investigate and never follow up. They also 'reactivate' subscriptions without permission claiming they can't access details for their 'investigation' on an inactive account. That's a lie, I am a business owner and have used the same platform (Shopify). I've reported all charges to my bank as fraud and reported them to Shopify. Everyone needs to report them to Shopify as well as their bank so they can be deplatformed. This is not the way to do business.

If I could give 0 stars I would! Save your money! I wanted to try them out so I made a purchase which I thought was a one time purchase. I emailed them the SAME DAY my card got charged and asked them to cancel. They gave me a bs excuse that they couldn’t refund me my money (a complete lie as the have the ability to do so especially if it’s the same day which was a weekend..) Looking at the reviews below I’m not the only one they steal from!

I signed up for a 3 month subscription. This company has been charging me for over a year. They don't even have my current address. I have sent many emails. $13 a month they steal from me! Plus, nothing ever fit me. I even went up a size. Worthless!

This company has been charging me without consent now for months. They won't let you unsubscribe via customer service and when you try to cancel the sub by logging in there are log in glitches and they do whatever they can to get a bunch more payments out of you. This is a scam. They send cheap underwear that cost them 6 cents to get and then provide zero customer service. This company should be audited and taken offline.

Cheap quality and so uncomfortable. Plus they make cancelling super difficult. Definitely do not recommend this subscription or even a single purchase. Update: almost 3 years later the company tried to delete my review unless I supply the info from the original order. Luckily I still had access to my account and was able to give it to them. Now I can say the company has questionable ethics as well. Steer clear.

Terrible fit. awful quality. bad customer service. Do not waste your time and money.