Knotty KnickersReviews of knottyknickers.co

Terrible... The quality is so so bad and the sizing is completely off. They don't allow returns so I requested a refund and they offered me 20% off another order. Yikes. It's all going to the trash.

I ordered from them once before and didn't have any issues and was happy with the undies I received. This time, I placed an order on Dec. 28th. In my Shopify app the status never changed from "order placed". I reached out to them after a week to check about whether the order was shipped and asked for a tracking number. It's now Jan. 12th and I keep getting really sketchy responses saying "the order was shipped accordingly, please check your mailbox" but they won't tell me who the carrier is or provide any tracking info like every single other online retailer does. I'm trying to push them to provide this info. I'm beginning to feel scammed and cannot understand why they won't provide tracking info and keep giving me really vague responses. We'll see if the order actually shows up, but I will not be ordering from them again!

This company is a complete scam. No refund on items received with completely incorrect sizing even after they acknowledged it was their mistake? They've blocked me on social media for reaching out for a refund. Do NOT give them money. Scam artists.

The worst company ever Placed an order on 1st December After 13 days email them for tracking details and i only received automatic message saying to wait longer Times up Hope no one else will get scammed like i did ! 😤

This gem of a company had a very unique customer service method as outlined here. I could see on their website order tracker that my order never shipped. So they: 1. Took my money and shipping adress 2. Did not send me my package 3. Demand I provide a bank statement proving I live at my adress (why does even matter if I actually live there? I paid for shipping so ship it where ever I said too) 4. Provide me awful and useless customer service leading me to cancel my subscription because I no longer want to be involved with this company 5. Keep my money for a package that was never sent because I refuse to keep a subscription and give you even more money for a package that you will probably also not send

Upon arrival the package was severely damaged (the pants having being stuffed into a flimsy envelope - not even padded!) and the items themselves were cheap, tatty looking and poorly made. Absolute waste of money. AVOID AT ALL COSTS!

Terrible, at first they were fine I was getting subscription every month, decided to order a bunch of extras and never received them, they resent them out 4 time and still never received them so I asked for a refund and was told they do not do refunds that they could only keep resending them out yet still not receiving my items and they are keeping my money. Never order from them they are the worst how can you keep someone’s money and refuse to refund a person when you aren’t sending them their items

Awful experience. My order was two weeks late, meaning I had to go out and purchase alternative items. After discussing this with the company, they refused to refund my lost parcel, making me wait for a replacement. It was absolutely not worth the wait. The items are of awful quality. Cheap, thin fabric offering no coverage or support. Sizing is horrendous. Supermarkets offer better quality and value. Don't waste your time.