Knotty KnickersReviews of knottyknickers.co

Garbage quality. Garbage service. Ordered a set, and the bottoms were missing, I chased customer service, only to be told that it was impossible (obviously not) and then they just ignored my continued messages. That's theft in my eyes. Quality is awful, not proper sizes on the bras so don't fit well! Awful, awful, awful

I'd give zero stars if I could. I've never personally ordered from here but I have a friend who did. I was with her when she received her order. Everything was cheap, itchy and smelled AWFUL. She wasn't too upset since it was so cheap but figured she'd cancel the subscription. She fought for months to cancel and they never did. I was with her at least 3 times she tried to contact them, she was always told it was cancelled but it never was. We aren't friends anymore so I don't know if she ever managed to get it cancelled but this is some of the sketchiest stuff I've ever seen. They delete all bad reviews on their Instagram and Facebook.

I would strongly advise against ordering from this company. They have a "money back fit guarantee", I ordered 10 pairs of boxers that were on sale for a total of $120 following their size chart. The boxers were WAY TOO BIG. I could not wear them under my clothes as I had intended, and contacted them. They said the could not take back the other 9 boxers that were still on their original packaging but they could issue me a refund. Well, they did NOT in fact issue a refund. They only have me a credit for HALF of my subtotal. When I questioned about them not giving a full credit and telling them it was false advertisement, they simply chose to ignore my email. I will NEVER order from them again and will advise everyone I know not to.

Ordered BOGO boxers. Followered their SIZING. Based on their Sizing. 4XL received them. Tried them on. HUGE!! I immediately sent a email to exchange them to a smaller size. They responded: we do not do Exchanges or Returns. This is not stimulated on their Sites. I have ordered from TOMBOY-X, WOXERS, and Stores, and was able to exchange or return. TomboyX and WOXERS just keep them or donate, and sent me the correct size. Poor quality and customer service and satisfaction! They gave me a discount number to use without stating the dollar amount Appears to be only AI generated. They have NOT responded to my follow-up emails

Took 3 weeks to arrive, the quality of all of them are so poor. Stupidly I spent nearly £100 on this crap. Their customer service is non existent and they do not accept even unworn and unopened returns - despite sending an incorrect size. Don't waste your money.

Sizing all wrong! I brought a lot of these, used the size guide on the website but come so so small! I contacted customer service, no refunds given but stated I could have a credit for my order so I could order a bigger size, only gave me 1/3 of what I paid and they still didn’t fit. Avoid or go up 4 sizes than you are!!

Dreadful. I can understand not refunding knickers but testing bras as the same? You are perfectly armed to return bras - it is not an issue for order companies. The sizing is really off so it's likely you will get the wrong size. The customer service is dreadful that Gary back to initially very quickly to ask what is wrong but basically that's it. No other response. Avoid like the plague.

I made a big mistake not checking trustpilot before ordering. This company states a 14 day money back guarantee under each product while not disclosing that the exact opposite is the truth. I tried to return the 3 pairs I ordered, unworn of course when I saw the very poor quality.They are paper thin. However, they immediately responded by email knotty underwear are nonrefundable. I feel like an idiot and am going to contact my bank who hopefully can help correct this.