Knott's Berry FarmReviews of knotts.com

I am a Gold Season Pass holder (Client ID: 2344945) warning the public about severe internal ticket fraud and predatory customer service at Knott’s. On Sept 6, 2025, my friends and I activated our season passes at Soak City. We explicitly and repeatedly told the gate staff we did NOT want to redeem our promotional "Bring-a-Friend" tickets. Unbeknownst to us, an employee activated my guest pass anyway and withheld the data. Park admission logs prove that exactly ONE MINUTE after I scanned into the park, an unknown 40-year-old woman scanned into the park using my stolen Buddy Pass. The security photo clearly shows a total stranger with only 1/4 of her face visible a massive security failure. I asked the manager if that was normal she replied "no," but then proceeded to say "it doesn't matter she was your friend." When I discovered this on Dec 11 and brought my friends to report the breach, the park supervisor was incredibly hostile. She aggressively called us liars and claimed the stranger "must know me" simply because she was standing near me in a crowded, single-file gate line. I was forced to pay $70.00 out-of-pocket for my guest's admission. I have filed formal complaints with the BBB and the California Attorney General. I demand a full refund for my compromised Season Pass and the $70.00 ticket fee.

The following was told to Michael Bogosian the head of security at Knott’s, several executives at Cedar Fair Parks, and security guards at Knott’s……My family (which included our child) was harassed at Knott's on Thanksgiving evening 2024 which we believe was most likely caught on Knott's video footage. I'm Caucasian and my wife is African American. They were targeting her or both of us. It seemed racially motivated by a group of 6-10 Caucasian men in the age range of 30-60 who felt emboldened to taunt, stalk, intimidate, harass, confront, and follow us, and ultimately block our family making it difficult to exit Knott's without another confrontation. Harassing us, blocking our exit, and their unruly and disruptive behavior interfered with our enjoyment of the park which is in violation of the Knott's Code of Conduct. The oldest man who was the ringleader videotaped us. Something about the men made us feel like they may be working for Knott's or some association to someone that works there. It's as if the men were coming from a gathering or meeting. It is strange and unusual that a group of adult Caucasian men between the ages of 30-60 years old with no children, wives, girlfriends, or family would be harassing guests (us) unprovoked, minding our own business. We believe that they may have harmed us if we were more isolated from the few straggler's left in the Park. The incident happened inside of the park past closing (with only a few people around) at the stage where the Native American performs a dance. After our family used the restroom near the stage, one man confronted us by intimidating us by walking directly in front of my wife and standing and staring at her as we sat on a bench in front of the stage then he went back to his group. Then the whole group followed us and then confronted us again by bothering us and videotaping us. We reported it to security and got a report number but they seemed like they didn’t care and refuse to look back at the video footage unless someone gets hurt or there is a subpoena for the video. We are trying to raise awareness before this coordinated group of men harass or try to harm others at Knott’s or surrounding areas. Also, why does Cedar Fair let Knott’s sell knives and confederate hats in the park at the OVERLAND GUNSHOP/KNIFE SHOP? It seems to defeat the purpose of a metal detector by selling knives. Also this is not a museum, it's only an amusement park. Selling confederate hats is offensive, it's like selling a swastika. By letting them continue selling the confederate hat allows people to continue to believe that Knott’s may still have some racist ties to the past like The John Birch Society (JBS). Michael Bogosian the head of security at Knott’s emailed us which we did not notice because it was buried in our email because he contacted us much later not in a few days. Also several Executives at Cedar Fair never responded to our email.  We eventually answered Michael’s email telling him what happened and asking him to look at the footage but have not heard back from him. When we reported the incident to Knott’s security they gave us a report number and a phone number to call them if it happens again. WOW!!!! We have to wait for it to happen again instead of Michael/Knott’s security/Cedar Fair Executives/someone, anyone at Knott’s Berry Farm taking the time to looking back at the video footage to identify these men. Michael Bogosian is being praised by CAIR LA (they have not responded to our email, several journalists (they have not responded to our email), and other people on TikTok (and other social media) for reacting to the recent racism this past summer 2025 by kicking out and banning from the park a couple and a women for being racist and harassing people which is great but we feel that Michael only reacted for DAMAGE CONTROL because the footage of the two incidents were all over social media other wise he would have done exactly what he did for us which is NOTHING! Before this incident my wife also experienced other incidents at Knott’s which included her being stared down by Caucasian people wearing MAGA gear and some Caucasians not wearing it. My wife grew up in an Air Force family on a military base and as a child (also as a teenager and into adulthood) she would often visit Disneyland (she worked at Disneyland), Knott’s, Sea World, the San Diego Zoo, and Marineland (it’s closed now). She had fond memories growing up of all these parks and we purchased season passes to several of these parks so that our family can go on a regular basis. Our family but especially my wife is feeling distraught, sickened, uncomfortable and not safe at Knott's and no one at Cedar Fair, Knott’s, or Six Flags (Six F. who responded to my 1 star review on Yelp) cares. Has anyone seen or been harassed by theses men or by someone else?

Outrageous. Bought seven season passes at great expense. Arrived today around midday. Have been on one ride by 1:30. It is akin to grand larceny to pay this amount and then be expected to queue for 150 minutes or more to get on a popular ride. Disappointed parents, daughter and three grandchildren. Get your act together Knotts. You really can’t treat paying customers like this. Having spoken to a senior lawyer I am advised it is more a case of fraud than larceny. Taking money for a service which was hardly available within any reasonable timescale is disgraceful. Screen shots of the waiting times for the rides do not make pretty reading.