Anna B.
Still waiting to receive my order....
Still waiting to receive my order. Had to chase up with them via instagram to be told they had a system outage so the order hadn't been processed (still managed to take the funds from my account though). I was assured bag was sent on express delivery, I didn't receive the tracking info until 24h later (today) and it's not even on it's way yet - 'tracking hasn't been updated' Disappointing. Hoping the bag lives up to my expectations when it finally arrives but not holding out much hope. When you're paying £200+ for a work bag, you don't expect shoddy customer service/processes.