Laptop bags, work bags, laptop sleeves and technology accessories such as iPhone covers and iPad cases for the modern professional. Bags and accessories made from luxurious leather. Buy yours online at The official knomo website.
Knomobags (knomobags.com) has 23 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Catherine D'Oliva S.
Ordered my bag and paid over $200 plus for it. The teeth on the zipper fell apart on both sides. There is NO customer service email or telephone number that works. Multiple emails sent but no response. Please do not buy this bag. Quality is horrible and so is there customer service. And the laugh is this review is going to be forwarded to the same useless email that they have on their website.
J L.
Bought the Cromwell Roll Top Backpack for 14" laptops in October last year. After very occasional use (less than once a week on average), the material and stitching around the zip is pealing off, the magnets don't close any more and the bag looks completely worn. Very disappointing for a bag retailing at £129. Meanwhile, getting a response from Knomo on the above is proving impossible. Twitter DMs or repeated emails to customer service have all been left unanswered. In short, bad quality products and worse customer service. Cannot recommend.
Erwin van E.
I ordered a bag for my wife’s birthday. I payed for it in the Knomo online shop. The order was confirmed but there was no follow-up. After a week I politely asked if they could give me an estimated date of deliverance. They answered that the bag couldn’t be delivered caused by a rare coincidence that the same bag was ordered twice at the same time. They offered me an alternative by the same bag but in black in stead of brown. Now I had to ruin the surprise because I wasn’t sure if my wife would fancy a black bag. But I was lucky, she did. So I replied that I would accept the black alternative. You can imagine my disappointment that Knomo replied they couldn’t deliver that one either. That it would probably take 5(!) more months before they could. They offered my to pick some other bag out of their collection. Yeah right, to be disappointed for the third time? I will find myself an other more reliable brand to purchase a bag although it won’t be in time for my wife’s birthday. Thanks Knomo-London and goodbye.
Sam
My bag developed a fault with the zip after using it handful of times (it doesn’t latch together) - emailed customer service three times over a month detailing issue and sending pics as directed on website. Had ZERO response.
Ian H.
Bought a backpack for our son in October 2020. Due to large periods of home schooling since then, the backpack has hardly been used. Both zips broke on the bag in May (came off of the other track) and since then, we have been arguing with Knomo and House of Fraser, where we purchased it, requesting a replacement. "As the bag was bought in 2020, it is out of product warranty" has been the response. Am refusing to accept that and will pursue it. Will post an update when we have an outcome. In the meantime, I have tried to repair the zip but the zips are made from such soft metal that they have now both broken. Unacceptable for a bag costing £99.
