KnockReviews of knock.com

The worst experience i've ever had in my life. We almost ended up homeless. We decided earlier in the year to sell our apartment and upgrade as we had equity. We decided to try Knock as the concept of buying without a downpayment was appealing. I have excellent credit and a stable well paying job, these were not part of the issue. Our original closing date was supposed to be June 29th. Knock Lending waited until the day before closing to request the documents needed. They ran my credit over 3 different times, with the same excuse: "im sorry, unfortunately we lost your information and need your permission to run your credit again." They did not seem to understand simple legal documents, as they insisted to me multiple times that i owned my grandmother's house, which the deed clearly stated i was not the owner. They were untruthful and blatantly lied to us regarding how the home swap process works. For example, when our appraisal came back low they said it was not a problem. We later found out with our new lender that this was in fact a problem. Knock Lending had access to the condominum association budget since early in the process and they were unable to notify us of the fact that reserves were low and we would have to give a 25% downpayment. They kept insisting, everything is fine, and yet closing date was delayed 3 times with no update. We almost had the contract cancelled by the seller due to not meeting our closing date 3 times. The last straw was when our title company's lawyer reached out to us to warn us that knock was attempting to put a lien on the property we were selling, which would have meant us losing our cash buyer. At the end, we ended up switching to a local lender and we were able to close in 20 days with a 10% downpayment. In summary, please avoid knock, they are untruthful and disorganized, and you may lose your home as well as the future property you are contemplating buying.

my fiancé and I were very excited to work with knock. initially the agents made it seem as though this new and innovative way of selling/buying our home was going to be less stressful than the traditional route and they made it sound as though they were eager to help us sell our home. unfortunately that was not what we experienced. this was a very long & drawn out process that ended up being VERY expensive & stressful. we could not wait for this to be over. When we thought it was over, the night before we were going to close on our house a knock rep. called us around 8 pm to inform us they made some errors on the finally paper work and left out fees they should have been incorporated in the final cost which could possibly result in us having to pay a $60 per day if the process to correct the error took longer than 72 hrs. knock never apologized or expressed remorse for their unprofessionalism and lack of diligence not only for this instance but through out the entire processes. we ended up paying the fees upfront the day of close out of desperation for it to all be over with.. if this review stops a person or family from going through this awful experience than our goal has been accomplished.