KlyveraReviews of klyvera.com

If I could give a negative star I would -5. They NEVER shipped my item but they created a label. Then about a month later they charged my card AGAIN which meant I gad to gave my card canceled due to the fraudulent charge. I tried to call but nobody EVER ANSWERS so I left a message saying they charged my card twice but NEVER sent my pillow. They NEVER even replied back. DO NOT do business with this company. My rule of thumb now is BEFORE I make a purchase through a shop that I don't know if first check "how to contact" them. If there isn't a number then I move on. If there is a number I will call it to get verification PLUS READ THEIR REVIEWS!!! I just don't understand these scammers. This company is a fraud, false charges n you never receive your item. It's a headache.

Defective items that do not even work. Dollar Store items at a very inflated price. Refund process is a scam in itself. Still waiting for some sort of resolution/refund (been 2 weeks so far). In the meantime this company tried charging my credit card an additional 39.99 that i did not authorize. Upon reporting this fraudulent charge, my credit card was locked and I had to wait for a new card to be issued. Scam company, avoid at all costs! As an update.... Klyvera also goes by other names, kelvoshop, torinshop and declinedoctor. Once they have your credit card information these companies will start fraudulently charging your card. Cancel any card if you have done business with any of these companies.

I have not received my order yet, and it is overdue. I received an email this afternoon stating that my order has been delayed AGAIN. I have repeatedly requested a cancellation and a refund, and my request was refused. I can't speak to the quality and fit of the product, obviously, but this company needs to be investigated. Look at all of the complaints!!!

This AI summary says it all, "Based on customer reports, kelvoshop.com and klyvera.com are closely related as part of a network of online stores frequently described as scams. They are often associated with unauthorized, recurring credit card charges, poor product quality, and non-delivery of items." I have experienced all of these issues. I ordered an item from Klyvera. It was never sent. I called Klyvera customer service and talked to Kitty about canceling the order. Kitty said she cancelled it and I would be reimbursed in 3 business days. They never reimbursed me. Instead, they sent the item i cancelled. They also attempted to charge my credit card an additional $39.99 from kelvoshop.com. This fraudulent charge was declined. The original item was delivered one month after the inital order. I called and talked to Laura about returning the unwanted, cancelled item. She said she would send a pre-paid return shipping label "right away" by email. Instead, I received an email 48 hours later letting me know I could return it at my own cost and I would have to pay a 15% restocking fee. I emailed them to request a pre-paid shipping label and then I called my credit card company to explore options. Stay away from this company.

DO NOT ORDER FROM THIS COMPANY!!!!I ordered from this website yesterday. I immediatley received a text from my bank asking if I had made a $44.98 purchase from a different site. I said no, because my total was $34.94 and the site name was different. My bank then called me and said that I had 4 other charges trying to go through for the same amount from different named sites. So my card was cancelled and thankfully the charges were denied. I called the customer service number this morning, just to let them know what happened thinking maybe their site had been compromised. Well... the lady who answered was very short with me. She asked if I had ordered through Tiktok or Facebook and I said no I was on your website. She said ok i reported it and then hung up on me.

This is not even a one. Wrong size not even able to put six ounces in either mug we purchased. They are not crystal they are plastic. Big rip off I just received today and opened them then sent email I want my money back. This is a big lie. I would have added a pic I have a six ounce cup as reference in pic.

Klyvera took my credit card number and then I got a screen that said “Wait, your order is not complete!” The screen “offered” “order protection “ for $9.99, and in tiny print under the offer was an option to decline it. Which I did, but the option was grayed out, so it was not selectable. In disgust I exited out of the webpage, but I was still charged the amount of my purchase AND the $9.99 fee. Had to spend half an hour on hold with my credit card company to release the hold on my card, and now I have to file a fraudulent charge claim. Stay away from this company!

This is a scam website. Our card receive multiple charges after 1 purchase