Klean KanteenReviews of kleankanteen.com

Purchased TKPro. Drink was tepid warm after just 3 hours.

I was glad to buy Klean Kanteen insulated bottle, it's stainless and build for outdoor uses, sounds very sustainable and strong. however, it lose its function(to keep water hot/cold) less a year! when I contacted customer service about the problem, hoping if it could be the seal broken and I could get a replace seal, hope to continue to use the bottle, I even attached the photo of my bottle and hoping they could help with the issue. unfortunately, the customer service Xavier's reply was really let down, not even answer my question and attached the link ask me to understand what is "insulation" means! I think people buy this so called build for outdoor bottle, knowing its function and suppose to build for outdoor uses! not a tiny dent could lose its thermal function! I use my bottle at home and occasionally bring out to shops, can't believe this is so called for outdoor uses. I don't recommend this water bottle, for its price and quality, definitely not sustainable.

Order was missing an item. Company insisted I pay return shipping for the rest (I am leaving town and cannot wait for the missing item to be shipped). Had to escalate this to a manager. It should be automatic that company pays return shipping if there is a problem with the order

Got given as a Christmas present by daughter Warned me keeps fluids very hot for many hours it did until recently when now coffee is lukewarm after 2 hours Bad buy

The design and materials of this thermos is outstanding, but if the company still hasn't solved the issue about the lid, then it won't stay hot (36 hours) not even close. The lid is getting hot immediately and it lets out heat. I did make a test against my old favourite thermo, which shouldn't be better at all. It was clear that the lid is letting out heat, much faster than it should. I returned the flask with a hope of, that I just got a lid with a defect, and I could get another one.. but after a Google search, I didn't want to bother with buying/returning another one. That's just a shame, because the design, materials, functionalities like leakproof and the 360 degrees pouring is just remarkable. I hope that You will get the hot lid thing sorted out.

Ordered 2 weeks before Christmas and paid £4.95 for DPD next day delivery. Parcel wasn't delivered as scheduled - on the contrary, I received messages every day thereafter saying the parcel wouldn't be delivered that day either. Can only reach KK via email. No reply. Waited 40 minutes on hold with DPD to be told that they had no idea when the parcel would be delivered. Claim it's because of a backlog of deliveries though I've received at least a dozen other parcels since I began waiting for this one. I guess no one told DPD about Christmas. Ultimately decided to cancel the order altogether so I have time to get something else. KK did so without even acknowledging my email. Now short a Christmas present for my kids. Nice.

The sports/straw lids fail if a little seal/valve, that sits under the the sipper when it's folded down, falls out. Mine fell out. Doesn't seem there was much holding it in. I went back to my retailer (because "warranty"), they contacted the company where it was recommended, of course, that I visit the warranty section of the website. Once there, you start to realize how difficult they make the warranty process. All I want is a replacement part. Send me one. Sell them online, I'll buy one. But there's no mention of them anywhere on the Klean Kanteen website. I'm certainly not going to send the lid in for assessment at my own expense. I think they're counting on that. So, that will be my last 50 dollar water bottle. I should have known better. Not many good honest companies out there anymore.

Klean kanteen... drinkbeker met sportdop. Lekt na een tijdje zidanig dat de fles onbruikbaar wordt om mee naar school te nemen. Ik raad de sportdop af en koop meteen een draaidop. Of koop een goedkope bidon ergens. Ik baal ervan, dacht in een duurder / duurzamer segment te kopen. Nu moet ik de " lekdichte" dop extra/ achteraf bestellen. Dan kom je op € 27,45 voor een kinderfles.