KittenishReviews of kittenish.com

Many things went wrong! First, my original order was LOST by the carrier; and had to be reordered. BUT, then I get my shipment, barely in time for my trip and the pants of a MATCHING set were NOT IN THE DELIVERY, only the top and the top was huge for an XS. It takes a minimum of 2-3 days to hear back from support. The swimsuit was cheap and ugly- nothing like the picture. I wanted to return the whole order but you cannot print a return or start a return online, you have to wait for a response from the customer service team to email you a label- which I’m still waiting on. I still haven’t received my refund on the pants that were not delivered. It’s been a nightmare dealing with Kittenish and not worth it. Sadly, I’m a huge fan of Jesse J. Decker and this was a let down.

Most of these reviews are for the online stores but employees at the brick and mortar are catty. No coverage, no greeting, no how can I help you, no manager on the floor. They run around with silly walkie talkies barking orders in front of customers and the store is not that big. You can feel the low quality of these overpriced items.

Only giving 4 stars because of the sustainability factor -- Kittenish could do better. However, I was surprised to read negative reviews of this company! I only buy activewear from Kittenish, so this review pertains only to that type of clothing. I have found everything to be well-made and long-lasting. No fast fashion here. No issues with sizing: everything I purchased has run true-to-size (there is a size chart available on the site). Shipped quickly, packed carefully. Honestly, no complaints here, and the clothing is unique and adorable!

If there’s a chance you may need to return the item, buy elsewhere. It’s really hard to tell how their clothing will fit. If you happen to purchase it during a one day sale or any other sale, you can’t return. If you happen to purchase when an item is at full price and are able to return, you’ll have paid $10 for shipping, and then another $10 for the return label. Totally not worth it. Return policy is terrible. Wont be buying from here again.

Customer service completely sucks like everyone has mentioned! Item took 3 weeks to “ship” and that was AFTER having to contact customer service. Come on JJD get it done or don’t do it at all. I’ve purchased multiple items and sizing is completely off and a fail. Shipping takes a ridiculous amount of time as if ordering from china, in fact I’ve had items come faster.

Apparently with her stupid "winefeels" code you cant return anything!!!!!!!!!!!!!!!!!!! Sneaky and I am never ordering from Kittenish again. No wonder everything was 50% off. No one buys her stuff.

I had a bad experience a couple years ago. Bought 3 items. Spent over $200, only liked 1 item and send the others back. Weeks had passed and I hadn't heard anything, I sent Kittenish an email and gave them the tracking number from the post office and the girl said she never received anything. As another user claims...I was told to "file and claim and let me know what they say" and we all know that was a dead end, trying to find a "lost package" at the post office...just forget about it. I truly don't believe it was lost, I think they just didn't want to give me my $150 back! Obviously never buying from this company again and I don't recommend them to anyone either!

The website was 50% off and her stuff was so cute so I ordered 4 items and self tan drops. Made me download shop app to track shipping and it wasn't helpful at all. it wouldn't tell me where the package was in transit. When I received my order I got everything in a large- they legit fit like a XS. Extremely frustrating cause I emailed them to see if I could exchange two items as they dont fit for the same clothes but in different sizes. Said that isn't allowed. A waste of $100 and crappy customer service. I LOVE JJD but this was a fail!!!!!!!