KISSBOBOReviews of kissbo.com

Response from KISSBOBODec 20, 2024

Dear Namrita, We are truly sorry to hear that your experience did not meet your expectations. We deeply value your feedback and sincerely apologize for the issues with product noise, malfunction, and the refund process. This is certainly not the standard we strive to provide to our customers. We have already assigned a dedicated representative to follow up on your order and provide a solution as soon as possible. To help us resolve the issue more efficiently, please contact us at [email protected], or provide us with your order number, and we will prioritize processing your refund or replacement. Thank you for giving us the opportunity to improve. We are committed to providing high-quality products and services to every customer. Sincerely, KISSBOBO Customer Support Team

Response from KISSBOBODec 20, 2024

Dear Myrtle, We are truly sorry to hear about the issues you experienced with our 1508 pumps and the lack of response from our customer service team. Please accept our sincerest apologies for the inconvenience and frustration this has caused. We completely understand how essential a reliable breast pump is, and we deeply regret not meeting your expectations. To resolve this matter for you as quickly as possible, we kindly ask you to reach out to us at [email protected] with the subject line “Urgent – Warranty Assistance” and include your order details. We will prioritize your case and provide a solution, whether it be a replacement or repair, under our warranty policy. Your feedback is incredibly important to us, and we are actively working to improve the quality of our products and the efficiency of our customer service. We are committed to ensuring that such situations do not occur again in the future. Thank you for bringing this to our attention. We are determined to make things right and hope to regain your trust in our brand. Sincerely, KISSBOBO Customer Support Team

Response from KISSBOBODec 20, 2024

Dear Loren, We deeply apologize for the negative experience you’ve had with our product and customer service. We are truly sorry for the repeated issues with your breast pump and the delays in responding to your requests. We understand how frustrating and disappointing this situation must be, especially when you placed your trust in our product. To resolve your issue as quickly as possible, please contact us at [email protected] and include “Urgent – Warranty Assistance” in the subject line, along with your order number. We will prioritize your case and ensure you receive the support and resolution you deserve. Your feedback is extremely important to us, and we are actively reviewing and improving our product quality and customer service processes to prevent similar issues from occurring in the future. We are committed to resolving this matter properly and hope to regain your trust. Thank you for bringing this issue to our attention, and we will do everything possible to provide a satisfactory solution. Sincerely, KISSBOBO Customer Support Team

Response from KISSBOBOSep 29, 2024

Dear Customer, We sincerely apologize for the lack of response to your return request. We understand how frustrating this situation must be, especially when trying to return an unopened item. We value your feedback and are committed to resolving this as soon as possible. Please contact us directly at [email protected], and we will make sure to assist you promptly with your return. Thank you for your patience, and we appreciate the opportunity to address this issue. Best regards, KISSBOBO Customer Support

Response from KISSBOBOSep 29, 2024

Dear， We sincerely apologize for the inconvenience and frustration you've experienced with our customer service and the issues with your breast pump. We understand how important it is to have reliable support, especially when it affects your pumping routine and milk supply. Your feedback is extremely valuable to us, and we are committed to resolving this issue as quickly as possible. Please reach out to us directly at [email protected], and we'll make sure to assist you promptly with the replacement process. Thank you for your patience, and we truly appreciate the opportunity to make things right. Best regards, KISSBOBO Customer Support