John Hall's AlaskaReviews of kissalaska.com

Fantastic tour company and tour!

John Hall was on the ball! We were treated well, and did not have to worry about anything. From the moment we landed in Anchorage to the moment we departed on the last day we were well taken care of. Our Tour Manager, Steve Thompson, was so nice and knowledgeable with Alaska. It was so much fun being on his coach. Our daughter has many dietary needs and he made sure to double check on everything she ordered or was served. This was our tour and John Hall has set the bar high! Thank you for being such a great company that serves so well.

The company handled everything for us. we were extremely impressed. The only reason we didn’t give it 5 stars was because we did not receive emails that were sent out concerning a side adventure that we had an option to take and one on Cluster app.

The planning and coordination were fantastic. Our tour guide, Jeremy, was great!

My husband and I went on the Untamed Alaska tour and it was amazing from beginning to end. John Hall's is superior in the industry and so well known that everywhere we went we received white glove, top notch service. My personal favorite was our time spent at the Orca Adventure Lodge in Cordova. This is such a unique and special place that you felt like family.

This trip was incredibly well organized, yet it did not feel overly structured or mechanistic. These folks know what they are doing!

Our tour was flawless, simply the best. The communication before and during the trip was thorough, accurate and responsive. The experiences on the tour were fun, engaging, educational, relaxing and allowed us to be immersed in the various cultures of New Zealand and Australia. The tour was diverse in seeing the many aspects of the countries (cultures, geography, flora/fauna and wildlife). Our needs were anticipated and supported throughout the time on the tour. Each member of the tour team (guides, drivers) focused on ensuring our experience was top notch. They were informative, personal and caring. The tour was amazing! We had a family emergency requiring us to depart from our tour a few days before the end. Our tour manager, Jeremy, and President, Elizabeth, COO, went above and beyond in facilitating our trip home (booked flights, picked us up from the airport in a snow storm) and followed up with us during our trip home and after our trip home. We felt very cared for and supported.

This is our second trip with John Hall's Alaska. Both of them have been filled with excellent experiences, good food, excellent accomodations, and a nice balance of activity, scenery, history, nature, and local culture. Our guides have been knowledgeable and very helpful. I just finished making a photo album of our trip, and was amazed at the variety of things we saw and did. We especially enjoyed going into the homes of local families, to experience local food and hospitality.