KirobrandsReviews of kirobrands.com

This company claims these glasses are new technology.. They are actually a very poor quality of normal reading glasses (which you can't see thro at all) which you can buy from a £1 shop ... Do not fall for their lies ...they are now not refusing to refund 50% which they promised ... Fraudsters ....

I ordered a pair of reading glasses that were supposed to be autofocus. I paid $39.99 for a product I would never spend more than $1.00 on. I contacted the company and they want me to return them to China! The glasses shipped from California. Total scam!

They look like cheap plastic reading glasses +3 which too high to enable to use them effectively There are no instructions on how to adjust for other distances.

Ordered air purifiers from an online ad, not knowing they would be coming from Kirobrands. The ad appeared to be a US company. I ordered a ser of 3 and upon payment, I saw I was charged for 6,so I immediately contacted support at kirobrands to cancel the order, but was told it was too late, to wait until they arrived and request a refund to return the items. When they arrived I contacted support and they gave me a Chinese address and request to lie on the customs forms about the content and value. I was to pay for the shipping which would have been over $60. Working now with PayPal to get a full refund. I have no idea if these purifiers even work. This company is a scam.

Wish I had discovered these reviews before I fell for the scam! I paid $22.30 to have international tracking so I could get my money back but PayPal could only get the $97 it cost me for these dodgey glasses! I am still trying to seek my money back. I have now lodged a complaint with the accc govt body to investigate this business I would recommend others do the same. Maybe scamwatch too to raise awareness. I fell for this scam on instagram - may need to raise awareness there too. These type of businesses need to be shut down!!!

Ordered a single pair of glasses. Suddenly being charged for something else that I didn't order (actually don't know what since I don't have a copy of the billing) Never received a confirmation of the order so I can't reference it. Sure did make sure to debit my account though. Says you can cancel before shipment. If you use the cancel form on the website you get a message that the server is down. If you try to email using their support email, you will get a message say you need to enter a valid email address. Should have checked this out here. Hopefully my bank can do something

8/20/2026 Kiro Brands 844-223-1552 store+713332490076atshopifymall 312 W 2nd St #3529 Casper , WY 82601 RE: 7/21/2025 Order # 21510 Authorized Return Requested for full refund $69.99 return to CC v0582 received: 8/4/2025 PayPal Resolution Center 844-368-6633 844-223-1552 PP acct # 1523489970508579591 Case #: PP-R-HAN-588383942 8/13/2025 RE: PayPal Transaction 7/21/2025 # 9DH827898T0863009 Send a Prepaid United States Postal Service (USPS), Authorized Return Goods Label , immediately! KIRO BRANDS' REQUEST TO RETURN THE 2 PAIR OF GLASSES TO AN ADDRESS IN CHINA IS RIDICULOUS I refuse to comply with your demands and or risk that you will never receive these glasses if shipped to mainland China. I will not misrepresent the character or condition of the goods to US Customs for your benefit as there is nothing wrong with these glasses except that they were sold as something other than what was received. These glasses are new and undamaged, they are in original packaging and are able to be returned to your United States warehouse stock inventory. Further; These glasses were ORIGINALLY shipped TO ME Via the United States Postal Service (USPS), from an address in the United States: Shipping Dept 5744 W, Manchester Ave Los Angeles CA 90045 Had I known that these were going to be fraudulently advertised as "mechanically self correcting" eye glasses (at 2 pair for $69.99) Had I know that you were shipping "cheap 300 power reader glasses" which sell at retail for about $5.00 per pair Had I known that Kiro Brand returns were required to be shipped to mainland China I would have never ordered these glasses. Your company has fraudulently represented this product and did not disclose your return policy at the time of sale! Your company has pre planned your misrepresentation and deliberate deception to secure unfair or unlawful gain. See these many Trust-pilot reviews and complaints: Your company has compromised my relationship with PayPal and made PayPal complacent and involved in your FRAUD. Your company has intentionally planned this costly return strategy and scammed many people who eventually return your goods and incur a loss due to the "return shipping cost checkmate situation", You are at fault, You KIRO, pay the return shipping expense for your garbage scheme. I will fight your dishonest and fraudulent mail order retail behavior and make a full claim to PayPal for the full amount of $69.99, and file a claim and fraud charge accusation to the United States Postal Inspector Service as well. Your offer is Declined !! Send me a Prepaid United States Postal Service (USPS), Authorized Return Goods Label immediately! Addressed to your company representatives at: Shipping Dept 5744 W, Manchester Ave Los Angeles CA 90045 As of 8/18/2025, after 1 month and 2 letters accusing them of deceptive practices, copies were sent to PayPal. Kiro Brands as a third attempt, has sent a resolution to PayPal that the 2 units be returned to an address in the United States: 312 W 2nd Street Casper WY 82601 I demand that Kiro Brands pay for the return shipping. This fraud is only being perpetuated by every action Kiro takes. Send me a Prepaid United States Postal Service (USPS), Authorized Return Goods Label , immediately! Lee M. Novak

This company is selling 3.00 strength reading glasses, but saying the glasses will correct your vision at all distances. This is a total lie. The product is not at all as described. They say you may get a refund of the $40 cost by mailing them to China. If they are damaged in mailing you will not be refunded. That means you will pay for international mailing, but you won't get a refund.