KirobrandsReviews of kirobrands.com

Lies,i didnt get what i ordered ,i got two high dollar butane torches when it was to be rechargable ,again ripped off on line

Though they send you what you buy and can refund, they lie about some things and secretly overprice everything. They falsely claimed in an ad that a "special" lighter was going go be discontinued and so they put it on "sale" for multiple times the price of what you can actually buy it for on Amazon.

I don’t remember ordering from this company and have asked them to cancel any account I may have with them. I’m getting charged 24.99 monthly for whatever the hell they produce or sell. I’ve asked several times to cancel my account to no avail. So I went to my PayPal account and chose to prevent them from billing me for something I know nothing about. Avoid KIRO at any cost!

Kirobrands offers pretty good sales adds but that is about as far as their quality goes. It took over 3 weeks for my order for a charger to arrive from a shipping address two states away. The received item was not as described, pictured or advertised. It did not include any paper work, warranty or any other documents. It did not function as advertised, and was actually much slower than my currently owned slow chargers. Their web site does not hold any information as to where to return the item but their CS email stated it must be returned to China using a reputable shipper. This company should be barred for false and deceptive advertising and for their poor shipping and return practices. Don't waste your time or money unless you need a frustrating experience and another worthless paperweight. One star is not low enough for this company. Ray Mielke

I would rate this company -10 were that possible. They blatantly misrepresent their products which are criminally overpriced. They sold a 4-pack of AI puppies shown as similar to the Furbies of old for $16 each, yet upon arrival, these were as dumb as bricks, and one of the 4 was broken. I will report this company to the FTC - hopefully they can be barred from doing business in the USA.

Ordered little robot dog for a Christmas gift. Accidentally hit add mystery gift box after a couple of emails I was quickly refunded. The gift arrived in time on December 23rd and I am satisfied with the transaction.

I ordered an 'electric' USB rechargeable lighter by Kiro Brands own description on website. What I received is a butane refillable lighter. I contacted to return and was instructed I would need to return directly to China. I checked website again to be sure I had read the description correctly. The description has been removed. You only have option, from looking at the picture, to select quantity wanted and add to cart. I see Paul B on 11/26/25 experienced this same situation - ordered USB lighter and received Butane and then told he would have to return directly to China. Instructions I was given to return specified to return not only to China but specifically stated return packaging must be secure and protective even though I received this lighter in a 6 x 9 white slightly padded enveloped from their fulfillment center in Jamaica, NY. I also see others have problems in actually receiving refunds. Please DO NOT order from this company. Based on my own experience, this company is a complete fraud. If I could give a review of zero stars or even a negative 10, I would. Hopefully, I can give this butane lighter to some camping friends so I will not have wasted $ 48.94 (cost of item and shipping).

This company is a Fraud >..!! They advertise an AI Dog and ship a $5 toy that ONLY looks like the Ad. They shipped it in a small padded envelope with no protection or boxing and when I wanted to return it ... they insisted it be shipped in secure box and shipped to CHINA at great expense. PAYPAL was great in correcting this problem and I hope that they NEVER support this company again.!!