Sammy
I ordered a product from you guys 2…
I ordered a product from you guys 2 days ago and didn’t receive an email updating me on when it’ll come or if my purchase has been processed.

Welcome to King Will official website - one of the most popular brand of men's wedding bands in the US. Free shipping, free exchange, free return and life time warranty.
King Will Rings (kingwill.com) has 283 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 23 reviews with 1 star · Clear filters
Sammy
I ordered a product from you guys 2 days ago and didn’t receive an email updating me on when it’ll come or if my purchase has been processed.
Kindra H.
Ordered a ring and it wasn’t exactly what we wanted so tried to get in contact to return it. I couldn’t find a phone number and they only have a ‘Contact Us’ form in their website. Emailed twice and still have not received any response. I would highly recommend not purchasing from them.
Response from King Will RingsNov 16, 2021
Hey, really sorry for your experience. It is a hard year for us. And now we are back in business. If you are still here, please contact us. Ins/FB or email us. We will compensate for our mistakes.
Danielle A.
I emailed 4 times (using two different resources I found online) asking about size and a product that said sold out. No response. The phone number I found online didn’t even go through. I’d say it’s probably just worth finding another ring elsewhere.
Response from King Will RingsNov 16, 2021
Hey, really sorry for your experience. It is a hard year for us. And now we are back in business. If you are still here, please contact us. Ins/FB or email us. We will compensate for our mistakes.
Rane
Same experience as another user. Ordered two rings, paid on PayPal and paid for two day shipping. When I ordered, no where did it say that the rings were backordered or out of stock. I have emailed and emails have bounced back saying mailbox is full. Very disappointed and wondering if I'll ever get my order.
cshah
I by mistake ordered wrong ring size they were kind enough to send me the right size of ring.although I am a bit confused as to why I got parcel from amazon when I did not even buy that gift from amazon.
Steve
Products are decent - Made in China but you get what you pay for. Biggest problem is that the company will not respond to you so if you want to send back a ring because you didn't like the style or it is the wrong size know that you will not get your money back. They seem to selectively respond to messages based on the likelihood of them having to return money. So I would go with a more reputable company in the future. I'm guessing someone will respond below just telling you to "email them at service @kingwill.com" - It's been over 300 hours and you still haven't responded to any of my three emails.
Response from King Will RingsSep 10, 2019
Dear Customer, Thanks for letting us know your experience, we do apologize for any inconvenience caused to you, and to be honest, we usually would get back to our customers within 24 hours, and if you want to have the problem solve quickly, you can contact our Facebook directly. And we checked at our end, we received no message from you and we also noticed that you may have the wrong email address, our correct email address is [email protected] ( there's no space between service and @ ) Also, we provide one free return&exchange for our orders and lifetime warranty for our rings, which most of our customers are satisfied with this and can have the problem perfectly solved. So, please kindly give us a chance to remedy this issue and for your convenience, please kindly email us at [email protected] or contact our Facebook directly. We sincerely sorry for all the unhappy experience caused and looking forward to your support! Best regards, KingWill
Dennis M A.
The rings never arrived. My postal department says it was delivered but they also claim that I have “so many” packages delivered by them that they really have no idea where the package is. Now I am arguing with the people at this business, where I spent a lot of my hard earned money, about the whereabouts of my shipment and have been in this process for a matter of weeks.
Eduardo Q.
The coustumer service is trash. I bought a pair of rings from this company. I immediately noticed i had the wrong zip code and i sent them more than 7 messages telling them the information and asking for their help and i have not seen a single response from them. I never recived the rings and the order already says completed. This is completely unprofessional and disappointing.
Response from King Will RingsAug 2, 2019
Dear Eduardo, Thanks for letting us know your problem and we do apologize for any inconvenience caused to you, please accept our sincere apology. We checked the information at our end, we didn't receive any information from you directly, but we received one email regarding the same issue with your order and we replied to the email immediately and mentioned we are unable to change the address for the rings as they were shipped out already before we notice the email, but got no response, so, there might be any misunderstanding in this issue. And, please be assured that we will be responsible for our rings and will provide you a satisfactory solution. So, please kindly email us at [email protected], or contact us through Facebook, we will get back to you and solve the issue ASAP. Sincerely sorry for any inconvenience caused and looking forward to hearing from you. Best regards, King Will