KingSizeReviews of kingsizedirect.com

Double billed twice. Customer service is horrible. Avoid doing business with this company!

king size is not a company that I will never order from again. the cloths are cheeply made. I ordered in oct 2025 and they are falling apart in Jan. 2026 you do the math. also I notice that their has been an unexplained charged to my personal credit card of $16.95 each month from king size, when I called to confront this I got the run around for 1 hour and 25 minance. foundly I call my credit card company and discover card gave me a phone number to call at king size . I was and I am not a happy customer. DO NOT BUY FROM KING SIZE>>>>> al by the way the $16.95 charge was fou a membership to rewards program that I did not agree or sign up for.what a way to do busness screw you when your back is turned. DONE this has nothing to do with not getting a order it has to do with getting charged for something I did not ask for and getting a run around on customer service and no one and I repete NO ONE KNOWS WHAT IN THE HELL IS GOING ON!!!!!!!!!!!!!

No way to track shipments as 6 days after order placed still not shipped. No matter the deal, you have been warned to NOT order from this company.

I placed an order not realizing that I was being charged shipping and handling of $20+ on an $80 order. I have been trying to cancel the order since immediately after it was placed and for more than an hour this morning -- I know the order hasn't been shipped or even in line to be shipped. There is no place on the website to cancel and the on the phone line I was the 42nd person in line. Once I finally get a hold of them, I'm confident they will tell me that it is too late to cancel, and then charge me a $10 fee for the privilege of returning it. Never doing business with this seller again.

The first thing I want to say is: the question in the suggestion box is what went wrong this time? How did you know there previous problems. "DON'T BUY FROM THEM" BEWARE!!! IT'S NOTHING BUT A BUNCH OF JUNK CLOTHING. Way overpriced, they ripped me off on the free shipping that they advertised. When I called to tell them about it they said I didn't notify them within the 24-hour period that was never mentioned anywhere. I made a purchase on a Saturday afternoon and called them first thing Monday morning but that wasn't quick enough for them and they said I didn't notify them quickly enough ??? All I can say is this was the second time that I made a purchase from them and both times I had problems. The customer service is terrible. Don't waste your time or money on this junk. I saw a full page ad in one of my favorite fishing magazines and decided I'd give them another chance and maybe they changed, but no. I will never purchase from them again.👎

Ordered a gift card for son-in-law for Christmas several days before the holiday. Assumed it would come immediately ( like my Lululemon one) Nope. Called and told it would take several days. Did not receive it by Christmas and called again today. Was told it could take up to 7 business days. Canceled my order. What a joke. The whole reason I ordered an emailed gift card is to get it right away. It worked out, however, as since I have checked out their reviews, and apparently their quality is poor anyway. Would not recommend at all, simply due to their poor customer service.

I ordered slippers for my bf's dad on Dec 9. We broke up on Dec 12. I emailed them and they said they could give me a full refund no problem and that they would give me a return label and to call when they arrive. I called. They said they would do none of that and that I would have to pay for the return. They told me to do it through the website. The website says I can't do it and to contact customer service. The website in fine print says they charge you $11 on each refund. I paid $56 for the slippers. They said they company would keep a MINIMUM total of $39 of the sale and I would not get that back. What the HECK, yall do NOT BUY FROM THESE SCAMMERS.

Terrible company. Placed an order on 12/6, received a notification on 12/19 that an item was out of stock and they canceled my order. The item was a Christmas gift. Customer Service offered no solution. The cancelation email offered 25% off my next order and it expired in 5 days. When I called, the rep stated that I can reorder because the item is now in stock. Wait, what?? The email I received 4 hours ago said it wasn't. Most of the items are sold by a 3rd party and they have no comtrol of inventory. This company is a scam, offer items that are not available and do nothing to help resolve. Run, run far away from this company.