KingSizeReviews of kingsizedirect.com

DO NOT SHOP WITH KINGSIZE ! This is absolutely the worst company I’ve ever dealt with. I placed a very easy order for four shirts. After a week of waiting for confirmation I contacted them to cancel the order. They could not provide any information about my order or when it might ship but what they could say is..... We can’t cancel your order. This is as shady as a business comes. *******BEWARE******

The order states that it was shipped weeks ago. The USPS states label created, but no package ever received. No answer to multiple emails, just a canned response that they will respond to email in the order they received them. I will report the company for fraud, however, since they probably aren't even in this country, it likely will do nothing. Live and learn.

Honestly I had high hopes for this company and was looking forward to my husband getting a robe for Christmas. But, the shipping process for this company is horrible. You could try and blame it on COVID but there's so much more. I ordered the robe on 11/27 and waited. After about four days, I noticed I never receive anything about shipping. I checked the website first and it said Estimated day Dec 16 but not shipped and a tracking number for USPS. Checking USPS it did not recognize the number. I waited a couple days checked again and the website said now Dec 22 but not shipped and again USPS did not recognize the number. I decided to call and was told it was with Fed Ex and it would be here by the 18th. When it didn't arrive and I checked the website which now read I had no order history. I was lucky I wrote down my original order number. I decided to call again and they told me they had no way to track it and no tracking number, I was told their delivery partner provided no information and now I had to wait til Dec 25 to request a refund. This was because it may still magically appear here although there is no way to track it. So, with what I spent I cannot get another gift for my husband or find something Comparable. Now I'm stuck hoping and waiting that he gets his gift. I ordered in Nov and now 22 days into this I may have nothing. I have ordered other stuff after this from other companies and will get it before. So, simply based on this experience I don't trust them with my business. Different dates, tracking numbers that don't work, and they don't have good business with whatever delivery service vendor they use. This is not good business. To hear just request a refund if it doesn't appear is a horrible feeling. If I knew this is where I would end up I would never have ordered from them in the first place. I wanted the robe, that's why I ordered it.

Horrible. No help at all!!! I ordered a month ahead for Christmas and it was an in stock item. 21 days later still hasn't shipped. I will never order from here again. And I will let others know!!!

terrible customer service first of all. just rude. I order items in November it is now Dec 16th and I still have not received my order. these were Christmas presents. so I called and im now being told sometime in January now. How nice, now I get to show up to Christmas empty handed. Thanks for ruining my holidays jerks.

They send catalogs and I never asked for one. They have no respect for consumer privacy. I contacted the DMA and am a member they still send junk catalogs.

This company uses very sleazy business practices. They sent out a Black Friday email advertising their webbuster deal of the day. I saw the email the second it hit my inbox and opened it immediately. I rushed to select the item and it was "out of stock". It was less than 1 minute after I received the email that it was out of stock. I rushed to order it because every other time I attempted to order an exceptional advertised buy, it was always "OUT OF STOCK ", SO THIS TIME I WAS READY FOR THEM!! It was out of stock when I tried to order it less than 1 minute after receiving their email. It's very clear that this company employees"lost leader" tactics to sucker you into opening their web site, hoping you'll buy other stuff once you realize their lost leader doesn't exist. Watch out KINGSIZE, I'm on to you now! I've requested to be removed from your mailing list and will never do business with such a dishonest, deceiving business! SHAME ON YOU!!!

I can’t believe the way their customer service reps and supervisors speak to their customers. They do not respect their customers or even care to keep your business. If ordering, I hope they get your order correct because the last people you will want to speak to are agents like Tony or Rebecca.