KingSizeReviews of kingsizedirect.com

Girlfriend purchased me a coat for Christmas. It tore the first putting it on indicating a very cheap product. We tried to return it and were told we has to pay shipping and they might refund the money if the coat arrived back in within the 60 day purchase window. Absolutely the worst customer service. Neither of us or our friends and family will ever shop at this company again.

I've had 3 orders from Kingsize shipping is very slow I the prices is high on most stuff not on sale Probably won't be ordering again

Be warned - hopelessly helpless customer service, and antiquated refund policy. Purchased $150 worth of items in late Nov, 2020, and still have received nothing. No shipping notifications, only notices of delays that have happened twice, and that I had to call them to verify I still wanted the order. When I called, I was told that 3 of the 4 items were already sent (with no shipping notification, no tracking, nothing), and dropped off. Now, I live in an apartment, and get notified whenever a package is left for me, so unless the driver literally left it in the street, it has never come. I get one or two marketing emails from this company every day, and I only purchased from them because of the "sale" they were offering. I should have known. Don't make my mistake. The pricing on the website is notoriously slippery, and you have to read the fine print to find if your "sale" item is really for sale, and now that I've been hoodwinked by them, I have to print an affidavit out and mail it to them promising I didn't actually receive it, and that I deserve to be reimbursed for my purchase I NEVER RECEIVED. What absolute garbage. I will never order anything from this company again, and I will tell everyone I know to avoid them. Garbage marketing, garbage refund policy, and horrible customer service. Avoid like the plague. I would give them less than 1 star if I could.

Will never shop with KingSize ever again. Horrible service. Ordered sweatpants and sweaters, it's been over a month and I still do not have my items.

I have had the kind of experience that one would expect from dealing with a boiler room operation. I ordered a coat over a month ago, and according to the tracking information, it is stuck some where. I have since ordered a similar coat instead from Haband and received it quickly. I have been back and forth with King Size wanting a refund, all to no avail. They had the audacity to send me a credit card, which will be cut up into tiny pieces. DO NOT DO BUSINESS WITH THIS COMPANY!

I still haven't received my order from 6 weeks ago. Also, I have been charged twice for their "rewards" program that I never signed up for and then had to opt out of.Also, there is a lengthy process to opt out of them selling your customer information.I will not be ordering from them again.

Run. This company is horrible. I ordered a pair of sweatpants as a gift. I checked out as guest, never even registered. I check my bank statement this month and there is a $16.05 monthly charge for some rewards program that I never signed up for. That $25 pair of sweatpants cost me over $200. Do not do business with them, and do not give them your credit card info. That "rewards program" is 10% off apparently and who really needs 10% off full price and not even sale prices. This company is a total scam job, trying to squeeze the last dollars out of customers before folding completely.

I'm fed up with these guys! I've ordered several times and each time, I received clothes that didn't fit me, even though I ordered the correct sizes. In my last order I got this sweater that was supposed to be size 5XLT, but the bottom hardly reached my pants while the sleeves reached below my hands. A monkey would have been happy with this sweater, but not me. Also, all of the t-shirts I ordered had wide collars on them, tailored for a big neck which I don't have! These clothes are overpriced and I wish I could get a refund, but since I washed them, no dice. I could have returned the previous ordered, but it was too much hassle and I didn't have the time. Will not order from KingSize ever again.