KingSizeReviews of kingsizedirect.com

Paid for two day shipping and it took them two days just to process the order, and they refuse to cancel/refund the order. Customer Service was very unhelpful and uncaring, I would strongly recommend anyone looking for merchandise they offer to look elsewhere as KingSize will not take care of you.

One Star Review because Zero Star is not an option. I'm a short, fat old man who has difficulty getting my size in pants. KingSize online catalog showed some promise so I ordered. I had the pants hemmed which, I later learned, voids the return even though the the material, cut and hem quality is poor. Even without the hem issue - the shipped product is not what the advertising suggests. I do not recommend KingSize as a mens clothing supplier.

If you are looking for a great experience with a company, keep looking because this is not it. I work in customer service and this is the worst experience I have ever had. I ordered 200.00 worth of clothes which they charged me shipping on! What! it's an online store, you have no choice but shipping even Amazon gets that. My order was placed 4 weekes ago and I have yet to get the complete order, no worries these things happen right? However the shorts we bought did not fit properly and with no opportunity to try them on this will happen from time to time. We sent the shorts back and since we haven't gotten the other part of the order and they are for my son's job we bought the shorts from Amazon, next day delivery for free! Now I have received an email from kingsize telling me that I would get my 130.00 back in a gift card, and if I wanted it back to orginal pos, I would be charged for the return shipping!!!!!! What!!! So, not only do we not have a completed order, this company charged me shipping, then when I returned Ill fitting clothing they attempted to charge me for return. After two phone calls neither of which would let me speak to a manager. I now have to wait an additional three weeks just to get an actual refund since I do not want a gift card. Do not buy from them because whether something goes wrong or right you are paying extra.

If there was a zero I would leave it this company is a ridiculous excuse for a vendor all I asked to do was exchange merchandise that did not fit because it was so large that a gorilla could’ve worn it and because it was past the 60 days which was their fault because I waited for all of the merchandise to come in off of my order which was delayed due to shipping on their side they refused to give me any money back or an even exchange the product. DO NOT EVER order from this company. Save yourself the time and the hassle!

Don't believe they ship 7 - 12 days. I placed an order on August 4th. I received a message my order would be shipped on September 12th. I just another message my order will be shipped on October 10th. My first order took over a month to be delivered within the United States. I thought I would give them a second chance, shame on me. They offered me 40% off on my next order. I will not orders from them again, shame on them. Buyer beware.

This f..... company is worst then Hitler.

Less than one star if it was possible. Their website is hard to get anything done on as its constantly updating and displaying its own advertisements that slowed down everything. I had to place my order 3 times for it to go through. Then they waited a week and cancelled a portion of my order and then failed to inform me that another portion of my order was on back order and I wouldn't be getting it for week. No updates from them and I had to call them myself to get any information. Customer service is lackluster at best and I will never order from them again.

The worst Unamerican Company . Go to DXL and deal with USA citizens who can speak and understand English of the USA