KingSizeReviews of kingsizedirect.com

Bought 2 pair of pants, checked the pockets preparing to wash, looking for inspector slips. DIDN'T expect to find a still moist, not yet moldy, squashed cherry tomato in one pocket and a USED flossing pick in the other! GROSS! At least the former owner of my pants ate healthy & practiced good dental hygiene! After waiting 20 minutes on "chat", for them to "find" a "customer srvc" agent, they offered to waive the return fee! Wow! How accomodating of them! No "ability" to credit back any of my order for my inconvenience. Luckily i found out what an awful company they are to deal with for only $40. I haven't even addressed the quality, but they look cheap. AND if you buy from them they will bloat your email inbox like you wouldn't believe. All in all, a VERY disappointing expeeience.

If you want fantastic customer service and speedy shipping go to DXL! If you want terrible customer service and pony express shipping then Kingsize is for you! The only thing kingsize is fast at is taking your money out of your account... otherwise it's a waiting game with once again the worst customer service in the history of customer service! I literally spoke with a supervisor who tried to make me believe that the mail doesn't move on the weekends? I ordered from DXL two days after ordering from kingsize and I already received it! Kingsize obviously ships through snail mail! Never again!

We ordered sweatpants as a Christmas gift. When we opened the box I was a large size shirt. So wrong size and wrong item, tag on the package said sweat pants, nothing about a tee shirt. We returned the package, due to slow mail it arrived after the 60 day return cutoff so king size just sent it back to us and billed us for the item. Customer service was obnoxious and condescending when we called. I will never use king size again. I promise to rip them every chance I can.

I have order pants from KingSize for years off and on, the clothing I order was fair, it wasn’t the best quality material but fair, BUT I brought from KingSize anyway, up until now. I order 2 Pairs of expandable waist corduroys pleat-front pants this pass December @ (36.99 per. with the discount) the quality (materials) of these pants are NOT like the quality corduroys I bought a few years ago from KingSize, it’s seem that KingSize have sacrifice quality and upped their prices. Until KingSize get it’s act together I will be getting my pants elsewhere. One more thing…… If the cost of materials happens to go up you might be surprise KingSize, people will pay for quality at the right price.

So my fiancée ordered jeans for our son. He barely wore them but a couple times and they have ripped from knee to crotch. When we called their customer service they could care less. Three agents were argumentative and lacked any compassion. Two of them hung up without the chance to talk to a supervisor. They are a terrible company and could care less about the quality of their garments and the people that work their phones are as useless as tits on a bull!!

I recently got the great $50 off of your order of $100 on top of our already low prices. Like a previous reviewer, I selected my items, entered the code and guess what, no discount. I called the customer service since the chatbot had a brain hemorrhage on the questions I asked. The pleasant young woman of God Knows what country verified my information 3 times, each time trying to upsell me something, then finally addressed my ordering concerns, it seems in the Asterisk part of the offer, one of the exclusions is, Third Party items, what this means is, if the product is made by Hanes, it doesn't qualify, if it's made by Levi, it doesn't qualify, basically everything but THEIR branded items and even those have disclaimers. So if you can avoid them, do so, I've never seen such dishonest and flagrantly deceptive practices when dealing with what I thought was a reputable company.

King size is a rip off. They send you a coupon for $50 off $100. Then when you checkout you don't get the $50. Never again. Will never reccomend this company to anyone.

The site says you can pay for express shipping which is 2-3 days. What they don’t tell you is that processing is not included. Ordered this December 21st and hopefully I will have it by January 7th. sooooo not 3 days. When I reached out to service about updating the site they said it’s in FAQ which is stupid, why would I look there if your site gives the impression of the answer? I haven’t received the delivery yet but after reading these reviews I’m worried about it.