KingSizeReviews of kingsizedirect.com

The clothing is second rate. I took their credit card was never issued the credit I was promised. I called the company you talk to a bunch of foreigners and they give you the run around. I paid my balance and canceled my account.

The worst customer service EVER! It is impossible to cancel an order even if you go back into your account within two minutes to make a minor change! The clothing quality is very so-so as well.

This company is absolutely horrible. First they overcharge. They have Hand down lightweight Men's shorts regular price is 54.99. They have them on sale for 22.00 this weekend, which is how much they should be normally, so this is not a clearance price. Then for 5 shorts they are charging 22.99 for standard 7-10 day delivery. Then they are charging the wrong sales tax. I called them about it and they would do nothing about it. DO NOT BUY THINGS FROM THEM!

Over the years I have had issues with King Size. Twice they sent my orders to an address I never lived at. Their “customer service” is a joke. They constantly do not listen, repeating information I had previously acknowledged I had, always passing me on to someone else who cannot help me with my issues. I will never shop through them ever again.

Horrible customer service. $200+ order they charged me $25 for 7-10 day delivery. Who does that?!?!? Decided to try them anyway. Big mistake. Never got my order and when I called two weeks later they said it hasn't shipped because I didn't confirm my order. I've ordered 1000's of items on-line and never had the bad experience I had with them. When I spoke with the rude CS person I said I would keep my order if they gave me free shipping. "I cant do that" she says rudely. CANCEL!!! Never using their site again.

Placed an order for clothes needed for a family photo. Upon checkout there was no expedited shipping option, I had 2 weeks until the photos so I thought it would not be a problem. 3 days after placing order when I checked on my order's status it was still showing not sent. I called KingSize to cancel the order and they stated they couldn't cancel my unshipped order. I would have to wait till I receive it and then ship it back! I am going back to Amazon, 2 day shipping and easy returns.

Horrible, they don't care what they did wrong. Can't even make a payment due to their website failures. I placed and order, never received it. Never got the affidavit they require to issue me a refund. Now they want me to pay 300 for nothing.

Very dissapointed in the plain colored shirts we ordered. After washing, they were so wrinkled, it took me 2 hours to iron 5 shirts. Of course I can’t return them since they were washed. Who wants to spend time ironing when most shirts today, you wash and hang and they are great,