KingSizeReviews of kingsizedirect.com

I gave them another shot after a previous bad experience with never getting an item and having to get a refund. I ordered shirts on 5/6. I went out of town for about four days and was sent an email that my order shipped on 5/8. Here it was now 5/17 and when i called multiple times, all I get from king size is "we show your item shipped. The printed a shipping label on 5/8 is what they did. Then they sent out thier item was arriving at a carrier on 5/15 and out for delivery. I finally called Fed Ex and they said yes, they said a package was arriving for us to deliver however, we never received it. I call King Size back today (5/28) and all the guy does is tell me he put in a request for me to get a refund in a few days. These guys have horrible communication, expensive shipping and incomplete orders.

Ordered Grey slip on Sketchers with green soles, which cost more, but I liked the green color. Once shoes arrived the sole was NOT green, just grey like the top material. Box they arrive in all taped together like it from garage floor- F N disappointed- False Advertising..

I purchased two pairs of pants. They charged my credit card but didn't send me a receipt and there was no tracking. I called to ask for the receipt, but they just gave me a tracking number. It took a month to get it, and when I went to return one pair of pants, I asked for my receipt. I asked 3 times for it, but Joy just kept explaining to me how to make a return. She just kept telling me to take them to the post office and get a label. The price they show on their site is also different than what is charged on your card and from what they tell you if you call. The one pair of pants was "ok" the other pair was cut comically small, even though it said "relaxed" fit. They said they didn't have my email yet bombard me with 2-5 emails a day with coupons. I wouldn't order from this company again.

If I could give King Size a zero I would. Worse company ive ever delt with. First ordered shorts then never got them. Apparently put in wrong box and neighbor eventually gave them to me. They sent me wrong size. Then of course no way to send them back without paying money or at least I thought so. 3 phone calls later told about happy return lol joke it worked on my end took it to ups like Amazon orders and returned. Then wait over a month for no refund call again finally told I will receive my refund in another 5 to 7 business days. They try everything to get out of paying you yiur money back even when it’s there stupid employees fault for putting the wrong shorts in the mail. So far whole process above 4 phone calls 7 weeks in. I’m never ordering from them again I’d rather be inconvenienced and drive 40 minutes to the nearest dxl. Never will I order from King Size again terrible people to deal with. Dates mar 25, 2024 - may 13 2024 so far

Got scammed into membership fees that were not disclosed at all. I didn’t consent for them to autocharge my card. Thankfully used a virtual card and reset my card number. Screw this company. Clothing was cheaply made, never fit. Ugh I’m furious.

My order was dated the 10th of the month, it is now the 24th, and the package has yet to leave the warehouse. When I call they say, they are busy...

If I could put a negative star on here I would. WORST customer service, cheap miss-sized clothing and both time I returned items I NEVER received my credit.

I bought the boot sneakers and didn't even have them a month and the bottom sole started coming off and called them and they couldn't do nothing for me no credit no reimbursement for half nothing all together I paid about $130 something or so the shoes themselves were almost $90 not good quality just letting you all know