KingSizeReviews of kingsizedirect.com

I had an order in my cart. They refused to apply a coupon that said take an extra $30 off a $100 order. I added more eligible items to my cart for this coupon. It still wouldn't apply. Chat Customer service said because the items were on back order even though it showed in stock. I went back to edit my order, removed the coupons and found that the shirts that were for $11.99 were now $5.99. I went back to my cart and deleted all items then went back to the product page where they were listed as $5.99. I added those to my cart. When I went back to my cart they were $11.99 each. I contacted customer service via chat and they said there was nothing they could do. I sent screenshots and the web address. They told me to call customer service who tried to apply a coupon that did not give the same advertised price. They said it was showing $11.99 even though I was on the product page and it said $5.99. I sent them an email with the screenshots as requested. I feel like this website is not legimate and has been way to much hassle to purchase from. 4 hours time wasted to buy shirts for my husband.

First and only time ordering g through king size. I ordered five shirts for my husband's birthday. FedEx claimed to have left package on porch however I was not home at time of delivery. Never received the items. I was I formed I would have to make a police report and mail it back. I did and now they are saying they won't refund me after all. I explained from the get go I wasn't home at time of delivery and was assured I would get refund after making a police report. Now I'm being told no I am out of luck

0 Stars if I could! RUN away from this company! Starting charging me $16.95 (Member Fee) a month for 2 months before I caught them!! I never agreed to that charge to my card, I had to call them to have the monthly charge canceled. Very shady practices!

I would put zero stars if I could! Customer service is AWFUL. Ordered sz 15 men's waterproof clog. Received a size 7 women's floral tennis shoe! I used MY vehicle to return to UPS store, MY gas, MY time! Instead of giving me a proper refund, the customer service (on the phone) sent me a gift card via email to use instead of refunding my money! The gift card wasn't even enough to cover the money I was out for the purchase! They just lost my 20+ year of being a customer. Plenty of other places to shop for big and tall.

They mailed an item ordered almost 6 months ago and recipient has moved. They emailed the next day that the mailed package. I live in a different city over 5 hours away and it is my responsibility to track down package so I can get a refund. Customer service is exhausting and unhelpful. I will not use them again. They never seem to have products available and they refuse to do the right thing. No integrity!!!

Can't speak to an English person 1 problem 2 problem they will take your money even when they don't have it in stock give you a date 3 weeks later after talking to no one that cares sorry we don't have you items and never had slam but very quick to take your money I contacted the St attorney office and filed they told me about several complaints all ready on file do not do busniss with these loosers.

What happened to King Size? Once upon a time, they were a reputable company to deal with. I placed my order and waited but never got the clothing. They asked that I return the unreceived order before they can refund or replace the clothing. How am I supposed to do that?

Placed order.. was given a date I'd have it by.. never made it.. customer service less than helpful and since I speak English I was not able to understand the person I was speaking to hardly .. Don't order!!!!!! I'll update if and when I get my money back.