KingSizeReviews of kingsizedirect.com

They're shipping and return shipping costs are outrageous. They are not reasonable and not fair I will not do business with them again. I spent $60 in that $30 back after what they sent was such poor quality I couldn't take it. Cheap poorly stitched wrong color t-shirts. Shame on KingSized

I purchased a leather coat and several sweat suits and t-shirts so I can be PREPARED for the WINTER. UNFORTUNATELY, I went to a funeral today and I put the COAT on for the FIRST TIME🤨Not only did I come home DISAPPOINTED💔 after someone pointed out to me HEY, your jackets PEELING. That was VERY EMBARRASSING ✅✅✅ BECAUSE I didn't care that it was peeling. I CARED ABOUT PRESENTATION at the funeral and DRESSING DECENT but I didn't want to look like I DID NOT APPLY MYSELF RESPECTFULLY TO ATTEND THIS SACRED EVENT. I wanted to just be RESPECTFUL and DRESS ACCORDINGLY. When I reached out to KING SIZE to express to them how I was feeling as a customer NOT because, I WANTED money back or ANYTHING switched or return NOTHING. I was met with a representative at the CUSTOMER RESOLUTIONS by the name of Linda Who WAS VERY INAPPROPRIATE in trying to have compassion towards what I was trying to SAY and EXPRESS. She kept cutting me off and telling me unfortunately there's only 60 days and you had time to return it and there's nothing we can do. IN REITERATING MYSELF I WASN'T CALLING TO REFUND OR RETURN ANYTHING. I WAS EXPRESSING MY UNSATISFACTION WITH REGARD TO THE QUALITY OF THE LEATHER COAT THAT WAS PURCHASED AT THE END OF SUMMER... SO THAT I CAN BE PREPARED FOR WINTER. SHE DIDN'T SEEM TO GRASP THE IDEA THAT THERE'S A (CUSTOMER CALLING) WITH THAT TYPE OF CONCERN SHE ZEROED IN ON NO REFUND NOTHING I CAN DO ABOUT IT. 🤔🗯️GOT IT ❗[✓ ] I DIDN'T CARE ABOUT THE REFUND. I DON'T CARE ABOUT THE MONEY. I'M NOT BIG BY MISTAKE. I'M BIG BY CHOICE AND THAT GOES WITHOUT SAYING DEEP POCKETS IN THIS FAMILY & NOW I KNOW THAT ( KING SIZE ) DOESN'T HAVE THE BEST INTEREST OF ME AS A CUSTOMER & THEY DON'T APPRECIATE MY BUSINESS. THANK YOU SO MUCH LINDA IN EL PASO TEXAS FOR EXPRESSING THE IGNORANCE AT A LEVEL THAT IS UNEXCUSABLE CUSTOMER SERVICE WHEN DEALING WITH CUSTOMERS IS ALL ABOUT ONE THING 💯%THE CUSTOMER.... I CALLED IN GOOD FAITH AND YOU LISTEN IN GOOD FAITH, [PROCESS] THEN, COME TO AN AGREEMENT EVEN IF YOU DON'T WANT TO GIVE SOMEONE MONEY BACK. THAT'S FINE. IT'S YOUR BUSINESS, YOU WANT TO KEEP THE MONEY KEEP THE MONEY.🤔🗯️✅ BUT HAVE THE COMPASSION THE DECENCY & THE RESPECT TO LISTEN. SO YOU CAN PROCESS THE VERY NEXT THING TO COME OUT OF YOUR MOUTH. TOO BE SOMETHING ALONG THE LINES OF{ WE WILL TRY TO DO BETTER NEXT TIME} AND {WHAT CAN WE DO TO KEEP YOUR BUSINESS MY APOLOGIES AND THANK YOU FOR BEING A LOYAL CUSTOMER} OR A FIRST-TIME CUSTOMER.. LIKE IN THIS CASE I AM. CORRECTION I WAS. I DIDN'T CALL THE 1-800 NUMBER TODAY TO BE DISRESPECTED OR UNDERMINED AND I CERTAINLY DIDN'T CALL TO HEAR ABOUT YOUR 60 DAY POLICY'S WHAT IN FACT I DID CALL ABOUT WAS TO (EXPRESS MYSELF) IN A KIND AND CONSIDERATE RESPECTFUL MANNER AND I DIDN'T GET RECIPROCATION FROM YOU LINDA. ACCORDINGLY I WILL SEVER MY TIES AND THE PEOPLE THAT I RECOMMEND JUST THIS WEEK TO YOU""FROM THE Lehigh Valley Pennsylvania I WILL MAKE SURE THAT THEY KNOW NOT TO DO BUSINESS WITH YOU. THANK YOU LINDA. THANK YOU SO MUCH FOR BRINGING MY AWARENESS UP.

Customer Service Department King Size P.O. Box 650972 Dallas, TX 75265-0972 Subject: Complaint Regarding Unreasonable Return Charges Dear Customer Service, I am writing to express my disappointment regarding the return charges applied to my recent purchase from King Size. I purchased an item for $87.95 that unfortunately did not fit as expected. I promptly returned the item in accordance with your return policy, only to discover that I was charged $33.75 for the return. I find this charge excessive and unreasonable, considering the cost of the original item and the fact that I followed your return instructions. While I understand that return fees may be part of your policy, the amount charged seems disproportionate and does not align with customer-friendly practices. I value King Size products and have been a loyal customer, but this experience has left me feeling frustrated and dissatisfied. I kindly request a review of this charge and a refund of the return fee, or at least a partial adjustment. I believe this resolution would reflect King Size commitment to customer satisfaction. Please let me know how this issue can be resolved. Thank you for your attention to this matter. I look forward to hearing from you.

The delivery cost for a couple of shirt and shorts was $40.00. They’ve turned their delivery fees into a profit center. I canceled my order.

This company sells trash and overwhelms you with garbage marketing, "deals," and gimmicks like a checkout deal timer, a spin-to-win discount, and even inserts in their magazines with scratch off discount codes to give you that gambling high. If you give them your email they will email you FOUR times a day. When you unsubscribe, it says to allow them time to make it go through and they just keep annihilating you with marketing for a couple weeks. Just a disgusting company from a marketing perspective. Not enough? They overcharge you every chance they get. The goods are priced high (to make room for garbage discount codes), they charge $7 to get a single t-shirt to you in 3 weeks, and they slip in a little margin on the taxes as well. Still not enough? The quality is ABSOLUTE TRASH. We are talking the seems pop and it falls apart in 2 months type of trash. Ultra low quality clothes and goods. And if you're still not convinced, the customer service is gross. If you message them they tell you they will "inform the correct department of the issue," send you a free shipping coupon code worth $6 or $7 so you can buy more garbage that breaks immediately, and spend the remaining 80% of the email explaining how you can barely use the code anyway.

I was taxed at a rate of over 17 percent. I contacted KS and they told me that tax was automatically based on state tax rates. My state tax rate is 6.88 percent.

I am NEVER ordering from this company again. For the love of god or whatever you believe in don't order from this company. Now this was about 10 days before christmas, everything everywhere were on sale. I could jave bought a high quality real leather Columbia buga boot for less than 150$C, and it would have arrived in couple days. I paid 120$C for this Low quality plastic and rubber with only 1/6 of the upper part being real leather, everything else just plastic. On the website it said the outer layer is made all real leather. WHAT A BIG LIE. Delivery Headache: Just a mess. Damage box. I paid 40 some dollars for UPS express delivery just because it was near christmas and I wanted this in a few days. The express delivery expectation date was clearly said on the website 2-3 days. Instead it arrived 9 DAYS LATER on 12/27/24. I paid 40 some hard working dollars on this. I paid for express delivery but didn't get the service. Called them said I want my full item plus delivery refund for all this matter. NOW they ask for a 11 dollars return fee in order for me to get my refund. This is absolutely ridiculous. So I gave them a report and told them to call back. Still after 2 times calling them no response and NO TAKING RESPONSIBILITY.

I ordered a parka in November ,didn't get it by December .Called they said if I didn't get it 21 business days they would give me a refund It didn't come two weeks later I get a letter stating they don't give refunds just a gift card number that can only used at kingsize. I ordered a shirt with the gift card and never got it .Don't use this company...