Ron B.
Do not order
Do not order, body tio small, neck to big, sneaky delivery price, hassel and pricey returns..
Specializing in mens big and tall clothing for over half a century, we carry sizes L-9XL, waist sizes 36-80, and wide and extra wide shoe sizes 8-16.
KingSize (kingsizedirect.com) has 481 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Showing 458 reviews with 1 star · Clear filters
Ron B.
Do not order, body tio small, neck to big, sneaky delivery price, hassel and pricey returns..
Cecilia B.
i PLACED THREE ORDERS WITH THIS COMPANY AND NONE OF THE ORDERS ARRIVED AND I HAVE YET TO RECEIVE A REFUND. i EVEN PAID FOR EXPEDITED SHIPPING AND THE ORDER STILL DID NOT ARRIVE. THIS IS A TERRIBLE RIP OFF TO PEOPLE DO NOT EVERY TRUST OR BUT FROM THEM. I AM NOSURE IF THEY ARE ALL IDIOTS OR JUST CON ARTISTS. I THINK BOTH.
Rami
Ordered a linen shirt last week and they put clearly on their website that they usually take one business day to get the item ready for dispatch! Now it has been a week, no updates! I called and they told me that the item had been dispatched and paperwork prepared ! I asked what does that mean and when will the order arrive or at least start moving to me , she said “ I don’t know “ ! I should gave read the reviews here before ordering as apparently they are a scam
Melvin Holmes J.
I place any order online for a 2xl jacket final sale. But the sent a 2xl tall. But that not what I ordered. They just took on themselves to send me anything. I am 5’8, what in the hell will I do with a 2xl tall. They want even try to make it right.
brenda W.
I ordered a pair of shorts for my husband. I ordered BLUE, which was a medium blue, smokey color. I received a pair that was a bright, bright teal kind of color....something my husband would never wear AND NOT what I ordered. Rep stated there was nothing he could do until I packed up the wrong pair and ship it back to them. We are old (80's) and it's difficult for us to get to a USPS shipping store to pack and ship them. Being a 40-year customer.....I feel they should have just shipped the right ones without us having to return THEIR error. I'm very disappointed in their "customer service" but if a $20 pair of shorts is worth losing a good customer.....so be it! Good bye King Size and I will deter my friends and family from doing business with them.
Aricely A.
I had a complaint and I was emailed that a representative will call me. It never happened. I received an email that my order was delivered, never received. I call to report package never received and requested for a supervisor to call me today. Never received a call. Very disappointing and lack of customer service.
Tyler K.
Ordered two coats and one was defective so I did a return and used the return label and King-size confirmed that they received the return but didn't send a replacement for the return and won't since the time period had elapsed - I filed a complaint with the A.G. office of consumer affairs and they never responded! Don't order from this company cause they've gotten several bad reviews!
Quinton J. C.
DO NOT USE KING SIZE CLOTHING. King size is a huge joke, ordered 2 pairs of pants. Not yet shipped. Tried to cancel my order and they said that since it is in processing it can not be refunded, so I will have to pay my original shipping ($35), then wait for the product to get here, then drive it to a facility that I can return it through, pay for return shipping, pay a return fee, then wait for it to get to them so it can be refunded. Once they receive my items back, I will have to wait 3-10 business days to receive my refund? If you want my honest opinion, don't do business with king size. A mockery of what customer service should be.