KingSizeReviews of kingsizedirect.com

I would give 1/2 star if I could. My account was paid off in July, however, they billed $30 for a late fee, I called them and as a courtesy they removed the late fee. I’ve not bought anything since, I got a bill today for $63, two late fees now, I called again and said “close the account.” I was told I still owe the late fees, again I said “close the account,” was told I will still be billed a late fees of $30 a month until I pay it off. Customer service is terrible, I will never buy from KingSize again and I will NOT recommend them to anyone!

They don't even deserve one start. Absolute shit company to work with. Held the order for over a week after I was told multiple times it has been 'released', what ever that means. This purchase was made for our company and they kept it on a credit hold, then kept it out of processing for another 5 days.

They triple charged my card. Now they are telling me they can do nothing till Monday business hours. I call BS. They can place my order anytime….they can fix it anytime. Employees have heavy foreign accent, can barely speak English. All items were in stock when I placed the order, now shows one is back ordered till Nov. I am going to cancel the entire order and will deal with somebody else in the future.

They lie about dates you should receive your items. Customer service is rude. They won't refund my money back. I will never order from this company again. I'm reporting to all social media and other important places.

I updated my address on the KingSize website before ordering and confirmed it on PayPal, but my package still went to the old address. Customer service responded slowly and told me once an order hits the warehouse, they can’t change anything—even if it hasn’t shipped. I never received my order, and they made it clear they’re not liable for undelivered items. That’s a terrible policy and even worse service. Shop elsewhere if you expect accountability.

My balance keeps going up and I've made my payment then I'm giving the bull shit excuse when we get your payment it takes us 7-10 days to process come on seriously late charges every month Mail my payment on 3rd I have a son in Dallas area those payment are on time but I get late charges because you take your sweet ass time to process

NEVER ORDER FROM KING SIZE CLOTHING. I would rate King Size 0 if possible. I ordered 2 different orders. I wanted them quickly for a special holiday and was given a date the orders would arrive so I decided on expedited shipping. The expedited shipping was quite expensive. The orders never came until days after the date of delivery I was given. I contacted customer service to refund the expedited shipping cost on 2 different times and they would not. I filed a complaint with Better Business Bureau and am waiting for a response. I suggest that anyone who has a complaint with King Size to file a complaint with BBB. Horrible customer service and clothing that is cheaply made.

Wish I'd of found these reviews before ordering. Ordered a shirt they charged me almost $12 for handling fee. I got the shirt that was supposed to be a gauze light-weight summer shirt. It was HEAVY you could wear in the winter AND the buttons are sewn on the wrong side. They'll take the return, but out of my $50 it cost me, all I'll get back after they charge me a return fee is $26. If I choose store credit all I'll get back it the cost of the shirt which is $36 AND when I order again with that credit, deduct the $12 for handling fee and you have $24 balance. What are you going to get for that? A pair of socks? I'll never buy anything from these jokers again. My advice is to shop elsewhere. It's just not worth the risk. AVOID shopping here. Buyer Beware.