KingSizeReviews of kingsizedirect.com

I purchased 4 of the same style and sized shirts in different colors. The deal was great and I was looking forward to giving the shirts to my husband. I was sorely disappointed when they arrived. Colors were as described and the fabric was as expected however, all of the shirts were different lengths. My husband is a true XXL Tall and he was swimming in these shirts of varying lengths. He stands 6’4 and one shirt’s hem hit him below the knee… it gave us a good laugh until I had to deal with the return. I made the order at the beginning of August. One item is still on back order as of December 2nd. The refund process is awful. They won’t refund your original payment method until you receive their gift card for the amount less the restocking fee and they won’t cancel a back ordered item for refund so I have one shirt in limbo until god knows when then I’ll have to receive the gift card and contact support to have them finalize the refund to my original payment method. Needless to say, I do not recommend buying from this website unless you enjoy wasting your money and time.

I spent 1 hr. on 3 back and forth emails, 2 hrs. on phone getting passed around. The question was i want to purchase a jacket, but need to know if I am able to pay additional money to get it sooner. 6 associates I spoke with could not give me an answer. I told them my jacket is in the cart, and if you can not find answer, to please help me get Boulder Creeks email and I will gladly do it myself. No one could get it done, except the 7th associate I spoke to told me extra cost in 5 minutes. I believe I know why. I have have had Hispanic speaking crews on job sites. Most of the these days could speak English ok, but could not understand it......, same goes for people who answer phones at retailers. Ask them to repeated what you are saying to them, you'll understand what I am taking about. People who do the hiring probably ask prospective candidates, can you speak English, the answer would be yes, but they may never ask do you understand it. Most node their head yes to everything you might say, but do not understand completely what you are taking about. Its not the ones who want a jobs fault. Its the people hiring....... Dive deep on King Size before you spend any money. And they charge 10% if you return an item to restock. BEWARE!!!!!!!

I ordered a sweat top and sweat pants. The top arrived, and the pants were back ordered. The pants didn't come, and didn't come, and were then finally discontinued. They won't let me return the top because it is beyond 60 days. But, the reason we are beyond 60 days is King Size fault. I will never purchase from King Size again.

I purchased a pair of pants inseam 40 and they came inseam 29". They attempted tp have me drive 21 miles to return the package to a happy returns on my own dime so they could then charge me another 40 dollar to repurchase the item.

The site is horrible. I tried to order and have it shipped to my office rather than home and it kept referring back to my billing address. I tried multiple times. The day the order arrived I received a notification and no package found. They also use whatever delivery service that passes it off to the post office for delivery so no picture or detail confirmation. Called customer service and they would have to mail me an affidavit and MAYBE get my money back. WASTE OF TIME AND MONEY. I have ordered from them years ago and wish I read the more recent reviews before doing so again.

I ordered a pant 42 x 36". It took me 2 months to get a pair of pants. Kept saying it was back ordered and dragged it out for two months. Then at the end of Oct they said my order was on its way. I got it 10 days later and it was the wrong size. It was 42" W x 40" inseam and I ordered a 36 inseam. I am thinking they never had the right size so they sent me this instead. I emailed back and they wanted me to send the pants back at their expense. I told them I was keeping the pants being it was over 2 months already. I told them to send me the right size and I was keeping this pair being delayed for two months. I never heard anything back yet. I said just send me the right size and maybe I would order again. But NO I will never order from here again unless I get my pants.

I placed an order in august… paid more than half before the end of the month… 9/12 paid amount due on website $24…something… yesterday 10/21 got a message to contact them… they said the 9/12 payment was late and has a late fee and since it wasn’t paid in October another late fee was added… so I had to pay an extra $60 for and order that was paid in full in September just because they don’t update their website! SCAM!!! No orders ever again!!!

Purchased an 8XLT winter jacket as a special request from a customer. I paid for UPS Next Day delivery as it was time sensitive. Received the jacket the next day as promised but the zipper was broken. When chatting with customer service, getting a new jacket was not an option. I would have to send the broken jacket back for a refund and order a new jacket at my expense until the return had been checked in by their receiving department. THEY WOULD NOT REFUND ANY SHIPPING AND WOULD ONLY OFFER STANDARD SHIPPING FOR THE NEW JACKET.