Kind LED Grow LightsReviews of kindledgrowlights.com

Response from Kind LED Grow LightsSep 22, 2020

Hi there, we are very sorry that you've had issues with your light. We would very much like to help you resolve any issues you have had, but are unable to locate any order information for you. Please reach out to us at (855) 559–5463 or via email at [email protected]. Thank you!

Response from Kind LED Grow LightsJul 28, 2020

Hi Mark, we apologize that you had issues with your light. We've overnighted a new SD card for you which should remedy your issues. Thank you for shopping with Kind LED!

Response from Kind LED Grow LightsJun 11, 2020

Hi, Steve. We apologize for the delay in shipping your item. To maintain a healthy and safe environment and following state guidelines during these unprecedented times we are working very hard to fulfill all orders that are placed. However, due to restricted staff availability, we may, at times, be experiencing a longer processing and shipping timeframes. Our current projected time frame is to have all orders shipped within 6-10 days of the order being placed. This is a long estimate to account for any unforeseen circumstances. We have attempted to make this as transparent as possible with messages on our website and in your order receipt. We assure you that your order will ship soon, and appreciate your patience during these difficult times.

Response from Kind LED Grow LightsApr 7, 2020

Hello Nancy, I've spoken with our customer service team and unfortunately, we can't find any record of communicating with you, nor can we find an order in your name. Could you please reach out directly to our customer service department at (855) 559–5463 or by email at [email protected] and we will take care of you ASAP! We apologize for the confusion, and always strive for world-class customer service. We look forward to speaking with you!

Response from Kind LED Grow LightsMar 10, 2020

Hey Steven, after discussing your situation, it sounds like your current grow setup may not be allowing you to take full advantage of your XL1000 and this could be the main reason for your lower yields and the light not performing to its fullest potential. As mentioned, In numerous side by side and test grows our lights have outshined the competition and I am still shocked to hear that your results were not the same. It was a pleasure speaking with you on the phone about your setup and your experience in growing and I am sorry that we were not able to come to a resolution for you based on your restrictions. Kind LED strives for industry-leading customer support and stands strongly behind our products, please feel free to reach out directly if there is anything we can do to assist you in the future.

Response from Kind LED Grow LightsJun 7, 2021

Hello Cory, we wanted to follow up on your review to make sure this issue was resolved. If there is anything further we can help you with, please reach out to us at (855) 559–5463. Thank you so much for shopping with us!

Response from Kind LED Grow LightsFeb 24, 2020

Hi John, we have no record of communication, but would be more than happy to discuss options with you. Please contact us at 855-559-5463 or send us an email to [email protected]. Thank you!