Kind LED Grow LightsReviews of kindledgrowlights.com

Too early to give five stars, but they are headed that way. I had an issue with the X5 WiFi not pairing with WiFi...yeah. Was told I need to go buy another router specifically dedicated to the light (more $ after spending well of $1,000 for a light). I did that, begrudgingly, and it worked one time. Once. Not to confuse the light itself here, which appears to be working (only been using it a couple weeks). I’m talking about the ability to control the light over WiFi. Not an essential thing, but my dark period was set for an unknown time (all I knew is I was on an 18/6). Eventually customer service told me what the factory dark period is, so I was able to figure that out. I called customer service again today and got a really helpful guy, the manager I believe. I could tell he cared about the product and KIND’s customers, and he did everything he could to help without pushing me off the phone. We worked together and eventually we’re able to get the issue resolved without having to buy a 3rd router... Will update on the light after a few months. So far my experience with customer service was great and So far I would recommend KIND. I even got a couple of grow tips in the process of working out the WiFi issue.

Anyone have service issues from KIND ?? Personally, they “Tot pis sed” me off. Couldn’t give an estimated repair time, estimated cost... etc, without filling out a service request, sending them pictures, sending them the lights... without, any of my guestions given answers from two of the staff. I stressed that it was “not” a warranty issue. When I pressed and questioned their customer service policy, “I got attitude, I replied with attitude”. (Not looking good for future repair potential). I chose to purchase cheap competitor replacements to continue, couldn’t afford to be without lighting and KIND personnel wouldn’t estimate idea of repair time or cost of the KIND. (Difference is significantly notable)😔 Concerning the good stuff...(to be fair). 🧐 The “KIND K3’s”... approx. 8 years of continuous use for “medical Cannabis”. I’ve encouraged 3 friends, (MedCanna patients) to invest, all 3 now have 2 or more KIND LED’s and are extremely pleased. 👏🏻 The K3 lights are a fantastic product for dependability, reliability and excellent production. (KIND, earned every award they got) 🧐 I would be doing a dis-service to all, if I wasn’t honest about my experience. I highly recommend them, if you have the cash to layout, want excellent production for your investment, this is the product brand that will pay for itself, in a short time. Again, service... communication is everything. I played a part in the disappointment, so it’s not an issue of inoperative or defective equipment... to the contrary. After so many (8+) years of use, I suddenly lost 70% on 1 and 40% on the other, within 2 weeks of each other. That’s dependability after so many years of use. No discussion needed 🤓 (Wish I could afford new ones... maybe in my next life).☺️ however, if you get them, you’ll be pleased and will be the envy of of your friends. 😉 (credit where credit’s due) *** No.. I’m not affiliated in any way or know anyone employed, with KIND LED’s. This is meant to be an honest effort of, “my experience” with the K3 and KIND’s service policy, (that I experienced) to inform those who care. 😉 OldMan dan

Nice lights!

So far so good ! Very nice light spread on them and they run cool.

the light is great

I love these light I bought the older generation k2 with great results.

I had some trouble with my shipment and reaching a customer service representative to talk about my order. However, as soon as Jeff found out I was having trouble he went out of his way to fix my problem in a timely fashion! Still debating if I will fill my building with their lights...