Kathy R.
Ordered 2 wigs in July
Ordered 2 wigs in July. Its september and no wigs. I tried to cancel my order and they said they would only refund half. Bunch of scammers!
KimWigs.com provides human hair wigs, lace wigs, celebrity wigs and African American wigs with high quality. All of our hair products have been through strict inspections in every design and produce process to ensure the superior hair quality.
Kimwigs (kimwigs.com) has 147 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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147 approved reviews, newest moderated first
Kathy R.
Ordered 2 wigs in July. Its september and no wigs. I tried to cancel my order and they said they would only refund half. Bunch of scammers!
Sally H.
Big rip off kim wigs! dont buy, or you will be ripped off like me. They are very rude! bought two in different colours sent one back, no refund! they dont look anything like the Picture. Im going through a very bad time.
Usef K.
Scam.Do not waste your time and money. We ordered 2 months ago, but no item, no answer, no refund.
Wendy
DO NOT BUY FROM HERE RIP OFF MERCHANTS THEY SAY THEY WILL REFUND A PERCENTAGE BUT IT DOESNT COME WIG ARRIVES HALF MADE ITS A DISGRACE AND NOT WORTH 20 PERCENT OF THE 178 POUNDS PAID PLEASE TAKE NOTE I CANT WRITE THE REVIEW WITHOUT THE ONE STAR I RATE IT - 100
Gigi
Do NOT purchase from this company. I'm struggling with hair loss from chemo. I originally planned to purchase three wigs from this company. They contacted me and encouraged me to purchase only one. I picked my favorite wig and agreed to purchase it. It took over a month to receive the wig. I even contacted them to see what was going on. They responded back within 24 hours. Fast forward to receiving a bag, no box with a wig. It was not the wig I chose, nor the color I chose. It was an orange- pink color. Hideous color... Nobody has that hair color. I contacted the company the next day. It took them several days to answer. I asked for a return authorization number so I could send it back to get a refund. I also discovered that they had charged me for all three wigs, not just for the one I agreed to purchase. I emailed them over and over asking why they charged me for three wigs not one, no response ever on that question. I immediately requested they refund my money for the extra two wigs they changed me for but did not ship, no response from them. I reported them to my credit card company because I believed I had been scammed. This company will run your time out. You have 15 days to send the wig back. They will not give you a return authorization number. Each time I emailed them I would get a bogus question asked of me or a weird response from them: (send us pictures, you ordered this wig, will you return it if we give you the RA, are you sure). They even asked me for a pictures of the wig so they could see the issue I was having. They knew what they sent me but I still provided them with pictures. If you need a wig don't buy from this company. They have pretty wig pictures but you won't get the wig in the picture. You'll get something that resembles dog hair. I also told them I needed the RA because my 15 days were almost up. They responded back two days later: Your 15 days are up. Best regards, Kimwigs. So heartbroken that they took advantage of me. I didn't ask to get cancer. I don't want to be bald either. But I will fight to survive.
Nawal T.
DO NOT BUY FROM KIMWIGS -Absolutely disgusting company. I received a package and i notified them that they were NOT what i ordered. £374.00 I paid. Then they said you have not received them yet they are still in transit it too you. I later found that those were the wigs. Awful Awful Awful. Just bin your money to if you are thing about buying from them.
Joy D.
So bad DO NOT buy from this company. Like others returned the product as it was such poor quality. They are refusing a refund. I’m seeking redress via my credit card.
Lynn G.
Please don't buy from this company they are a scam it took ages for wig to arrive then looked nothing like picture was too big and hair falling out . Couldnt brush or comb it. Refused refund now taken to trading standards