KimwigsReviews of kimwigs.com

Is this company still alive? Im sick to death of emailing enquiring about my refund since January, can anyone send any advice please.

Order two wigs they charged me for two wigs and I never received either one of them. The first wig they said they delivered I did not get it the second wig was never sent wanted to cancel second wig and just get my money back but they’ll only give me a third of the money back.Very poor customer service as far as I’m concerned and they just rip off us old people they should be ashamed of their selves

No way to leave 0 stars. Wig went to wrong state before arriving over a month late. Awful quality, wrong color. After a big hassle a refund was offered, explaining that the return dept. is in China and all return fees combined would cost as much as the wig. (China is mentioned nowhere on website.) For my troubles they offered a 10% refund (less than $10).

I agree with everyone else. This is a scam company. Unfortunately I did not look for reviews before sending them £100 and receiving something I couldn't wear.

DO NOT PURCHASE ANYTHING FROM THIS COMPANY. I have waited for a refund for a month now

Unethical company. Do you have buy from them. I purchased awake that was $50 and when it was too small they told me I would have to return it to China and that’s a return would cost over $50. I donated it to people who are struggling with cancer. His company disgusts me

The rating is a big fat zero. Please read the return and refund policy CAREFULLY before buying anything from this unethical company. Kimwigs sent me the wrong color wig, said I could return it at my expense, which they stated was expensive because they looked into it, and they would refund me some amount, not the total amount. I asked for a 50% refund, and they stated it was too much. Another option offered was that once returned, I could purchase another wig at a discounted price. In both instances, they get the wig back to resell again, and you're out the original purchase price plus the exorbitant $50.00 shipping fee, and you still have no wig! I kept the stupid wig for Halloween. KImwigs does not lose, you do.

Stay away. Do not order from this Chinese Company. They will take your money and not give you a refund.They sent me the wrong tracking number in the first place. I tracked the number they gave me and it says my wig was delivered in a different state from where I live. So, apparently this tracking number was another customer’s tracking number that was given to me on my receipt. I contacted Kimwigs and asked for a refund since I did not received it. They did not give me a refund. They said they will look into the shipping and find out where it is. Come to find out my wig was thrown out by the post office since they couldn’t find my address or the senders address. Kimwigs told me to contact the post office about the issue. I had to asked Kimwigs for the correct tracking number in order to bring it up with the post office. If I had gotten the correct tracking number, I could have contacted USPS in time, before they threw it away. Kimwigs will not take the blame for their mistake and refund you the money. I lost $132.00. If I had known that this was a Chinese company, I would never have ordered from them. Very unprofessional business.